Compliance Specialist; Pupil Transportation

Portland, Compliance Specialist (recruitment ad) Buckled In

Address Portland, OR, US

Compensation $22.00 - $23.00/hour

Schedule Full time

Job Type Permanent

Description

This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.

• Paid training/onboarding
• Great potential for career advancement
• Work in an inclusive, caring, and values-driven environment
• Make a critical difference for children, families, and educators

• Inspired by our mission and values
• Able to exhibit our comprehensive-level company competencies (review by clicking here)
• Comfortable working in a fast-paced and ever-changing environment
• Comfortable navigating multiple technological platforms, systems, and data sources
• Highly detail-oriented with a strong focus on accuracy and documentation quality
• Comfortable handling confidential and sensitive information with professionalism
• Strong in follow-through, organization, and administrative consistency
• Comfortable identifying missing, inconsistent, or incomplete information and proactively following up for resolution
• Comfortable conducting high-volume phone calls, texts, and administrative outreach
• Able to balance repetitive process work while maintaining a high level of accuracy and attention to detail

40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)

13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)

• Conduct quality assurance (QA) reviews of approved driver files to ensure documentation is complete, accurate, and compliant
• Ensure compliance records are properly stored, maintained, and retained according to company policies and retention requirements
• Perform quality control reviews of incident and accident documentation and follow up on missing, conflicting, or incomplete information
• Verify that applicable evidence and supporting documentation related to incidents has been properly collected and documented
• Review ongoing monitoring alerts and ensure appropriate escalation and documentation occurs
• Support compliance-related driver offboarding activities, including records updates and unenrollment from monitoring systems
• Conduct outreach to eligible former drivers to support rehire and retention efforts
• Facilitate virtual trainings for new and returning drivers as needed
• Respond to compliance-related inquiries and escalate issues when appropriate
• Collaborate cross-functionally with Compliance, Operations, Recruitment, and Onboarding teams
• Perform other duties as assigned

• At least 2 years of experience in compliance, onboarding, operations, administrative support, quality assurance, or a related field
• Strong attention to detail and ability to identify missing or inconsistent information
• Strong organizational, documentation, and follow-up skills
• Comfortable handling confidential and sensitive information
• Comfortable conducting high-volume calls, texts, and administrative outreach
• Ability to navigate multiple systems, spreadsheets, and platforms simultaneously
• Strong written and verbal communication skills
• Comfortable working in a fast-paced and evolving environment
• At least 1 year of remote work experience
• High school diploma or GED
• Laptop with working camera and microphone

• Experience working with Fountain
• Experience in transportation, safety, compliance, onboarding, or records management
• Experience working with Fountain or similar systems