Administrative Assistant

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non‑governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

The Administrative Assistant is responsible for both receptionist services and administrative duties for the IRC Arizona offices.

• Front Desk and Visitor Support: welcome and greet visitors; guide clients and visitors to the appropriate staff member; support open office hour flow; redirect visitors as needed; follow visitor logging procedures when required by office safety protocols.
• Phone and Communication Support: answer incoming calls and route them to the appropriate staff member or program; take and relay messages when staff are unavailable; assist with updates to staff phone extensions or voicemail changes when needed.
• Mail and Deliveries: distribute incoming mail; coordinate outgoing mail; monitor incoming packages and notify staff of deliveries.
• Office Equipment Support: monitor general functionality of office equipment such as printers, copiers, and scanners; refill paper or toner; notify leadership of any equipment issues so repairs can be coordinated.
• Shared Spaces and Scheduling: monitor conference and client rooms usage and scheduling; support keeping shared spaces organized and ready for use.
• Safety and Office Support: follow office safety procedures when needed; notify leadership if any safety concerns arise; provide general administrative support that helps maintain smooth office operations.

• Position reports to Deputy Director, Operations.

• High school diploma required; some university education preferred.
• Fluent in English with strong verbal and written communication skills.
• Proficiency in language(s) spoken by IRC’s clients desired, including Spanish, Arabic, Dari, Farsi, and/or Pashto.
• Demonstrated proficiency with Microsoft Office programs including Excel, Word, and Outlook.
• Must be well‑organized, reliable, professional, detail‑oriented, and flexible; desire to work as a team member and in a multicultural workplace.
• Maintain good, effective communication with customers, visitors, and staff.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

A combination of standard office environment, remote work, and field time within the service delivery area to perform the above outlined responsibilities. Occasional domestic (non‑local) travel required; up to 10%.

Pay Range: $18.45/hour. Posted pay ranges apply to U.S.‑based candidates and are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements.

10 sick days, 10 U.S. holidays, 20‑25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, 403(b) retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program available to staff and their families.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.