Event Manager & Office Admin

Job Title:

Event Manager & Office Admin

Category:
Fulltime, Year-round

FLSA Status:
Exempt

The Alaska Wildlife Conservation Center is looking for an Event Manager & Office Admin to bring events to life in a setting where breathtaking scenery meets unforgettable experiences. Under the direction of the Director of Sales & Marketing, this role manages every detail from first inquiry to final send-off, from elegant weddings to corporate retreats and signature AWCC events, ensuring a high-quality guest and vendor experience.

This is a hands‑on, high‑energy position for someone who thrives on creating memorable moments in a truly one‑of‑a‑kind environment. Each day offers something different, whether coordinating vendors, welcoming guests, or ensuring events run seamlessly with wildlife, glaciers, and mountains as the backdrop. While event execution is the primary focus, this role also supports key administrative functions that keep office operations organized and efficient.

This role is primarily on‑site at AWCC, with limited opportunities for remote work based on operational needs.

• Serve as the primary point of contact for all facility rentals and special events
• Lead pre‑event planning including scheduling, site tours, layouts, timelines, and logistics
• Manage client relationships from inquiry through event completion
• Assist the Director of Sales & Marketing with event sales and contracting processes
• Coordinate with caterers, decorators, and preferred vendors
• Act as liaison for preferred caterers and external partners
• Assist with annual contracting for preferred caterers and track collection of commissions due
• Support preparation and execution of event contracts, timelines, and deliverables
• Oversee event setup, execution, and breakdown to ensure a seamless guest experience
• Troubleshoot and resolve issues in real time during events
• Support AWCC‑hosted events and conduct tours for prospective renters

• Weddings, corporate events, luncheons, board meetings, retreats, team building experiences, intimate gatherings, and birthday parties.

• Mother’s Day, Military Mondays, First Responder Day, Summer Hummingbird Days, National Bison Day, Easter, Spot the Grinch, Big Bears Big Veggies, Ruts for Dinner, AWCC Birthday Celebration, and Halloween.
• Collaborate on developing new event concepts and enhancing existing programming to increase attendance, engagement, and revenue

• Bison Hall, Matson Ocean Education Center (New Facility – Grand Opening May 16, 2026), The Pavilion (New Facility – Opening Summer/Fall of 2026), and Full Sanctuary Buy‑Outs.

• Manage AWCC main phone line and shared email inbox
  • Respond promptly to inquiries and route communications appropriately
  • Assist with monitoring and responding to social media inquiries
• Serve as Manager on Duty (MOD) during assigned shifts, acting as the point of contact for staff, events, and emergencies

• Provide support to Retail and Admissions teams as needed
  • Operate POS systems and handle cash transactions
  • Assist with processing donations, memberships, and animal adoptions
  • Provide coverage during peak periods, including summer months
• Support educational programming as needed, including assisting with tours and step‑on guides.

• Take and distribute meeting minutes for operations and board meetings on occasion
• Assist with administrative tasks as assigned
• Perform other duties as needed to support organizational goals
• Participate in on‑camera interviews and engage with media or film crews during events and on‑site productions as needed
• Other duties as assigned

• 3+ years of event management, office administration, or related experience
• Proven ability to plan and execute events with strong attention to detail
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite including Teams, Word, Excel,…