Operations Support Intern; Summer ; Remote

Posting Details

• Posted on March 16, 2026

• Alexandria, VA , USA
• Remote
• Operations
• Part-Time
• Requisition #: OPERA
  007599

Overview

“We will go wherever we are needed and do whatever comes to hand.”

- Ballington & Maud Booth, Founders

Volunteers of America (VOA) is a faith-based, nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16,000 full‑time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs, including those for seniors and people with disabilities, those experiencing homelessness, and those recovering from addiction.

VOA is one of the nation’s most comprehensive human services charities, offering programs for communities, individuals and families.

VOA is seeking a Operations Support Intern to support the Office of the Chief Operating Officer (COO). This supporting role offers the selected candidate an exciting opportunity to be responsible for driving operational and execution excellence within the office of a C‑Suite executive. This position offers tangible work experience in a collaborative environment where the person in this role will receive personalized training & development opportunities to gain core skills for launching and accelerating a professional career.

The purpose of this position is to mentor and develop talented individuals with strong leadership potential, strive for excellence, moxie and level of commitment to continuous learning and strategic thinking capability.

This position is part-time (up to 29 hours per week)

The position extends the opportunity for a fully remote work schedule

The internship is unpaid, however, a stipend is provided

• Support day‑to‑day administrative tasks such as data entry, surveys, filing, Quadient expenses and reimbursement processing, filing & documentation for overall operational efficiency
• Conduct research and due diligence in support of major project‑related initiatives and strategies
• Plan & host cultural and fun office activities
• Participate in structured learning opportunities aimed at providing a comprehensive understanding of operational processes within VOA. Engage in training sessions and workshops designed to enhance skills relevant to administrative support
• Assist departmental staff members in their tasks, allowing exposure to various operational facets while working closely under their guidance. This involves shadowing team members, providing assistance where needed, and learning from their expertise
• Collaborate with the team to identify areas for process enhancement or optimization; engage in discussions, offer insights, and contribute ideas to streamline administrative workflows for increased efficiency
• Support ongoing projects within the Operations department by providing administrative assistance, organizing project‑related documents, and ensuring seamless communication among team members involved
• Assist in maintaining communication channels within the department, including responding to inquiries, drafting emails, and updating internal documents or databases

• A natural self‑starter with the ability to drive projects along and achieve results in a virtual and complex work environment
• A proactive questioner and contributor who wants to make an impact
• Enthusiasm to learn leadership, influencing, communication, advocacy and collaboration
• Eagerness to learn project management, business acumen and critical analytical skills
• Zeal to learn how to promote positive change through innovation and creativity
• Knowledge and skills in Microsoft applications, Google Suite and other web‑based apps
• Passion for making the world a better place
• Commitment to inclusive and collaborative team culture; geographic/cultural knowledge and/or experience
• Ability to prioritize, multi‑task, stay organized and meet deadlines

• Lifting:
  Requires lifting materials up to 10 lbs.
• Ability to stand or sit at a computer for prolonged periods

• The work environment characteristics and…