Learning & Development Coordinator - Hybrid Training Lead

Learning and Development Coordinator

Independence Support Center

At Flynn Group, we believe in the power of collaboration and value in-person interactions. This is why our employees work from the office four days per week, leaving Fridays to work from home. This setup cultivates casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where innovation thrives, with office-based teams coming together four days a week to collaborate and thrive, together!

The Learning and Development Coordinator is the operational engine behind the company’s leadership and talent development programs. This role ensures every learning experience is delivered seamlessly from planning through execution and reinforcement. Responsibilities include program logistics, learner communication, content support, technology administration, reporting, and ongoing coordination with HR, operations leaders, facilitators, and external partners.

The coordinator maintains high standards of organization, service, accuracy, and follow through. This role is essential to delivering consistent, high quality learning experiences that support leadership capability, performance, and organizational growth.

• Supports all in person, virtual, and blended training programs including Support Center sessions, operational leadership courses led or administered by Flynn Learning and Development.
• Reserves training rooms, manages event setup, prepares supplies, technology setup, printing materials and handling catering for in-person sessions.
• Manages invitations, creates registration links, issues calendar holds, and coordinating attendance.
• Sending pre-work instructions, participant assessments, course materials on defined schedules.
• Setting up webinar links, making facilitators co-organizers in Teams, and preparing event details such as building polls and breakout rooms prior to training.
• Acts as producer during virtual training classes includes managing breakout rooms, launching polls, videos, and technology troubleshooting.
• Tracks attendance and distribution reports to HR partners.
• Sets up and distributes reinforcement modules and application tools (scenarios, handouts, on-the-job activities) aligned to specific learner needs.

• Ensures clear, timely, and accurate communication for all learning activities.
• Drafts and sends program communications including invites, pre-work reminders, reinforcement messages, and session follow ups.
• Communicates with HR and operational leaders regarding changes, attendance, or program needs.
• Responds to questions in the L&D inbox and directs inquiries to the correct team member.
• Prepares and distributes meeting invites, event notifications, and updates for programs.

• Maintains accurate records and provides insight into training participation and effectiveness.
• Pulls attendance reports, monitors participation trends, and identifies completion gaps.
• Audits reinforcement learning completion and distributes reports for HR follow up.
• Tracks assignment completions and program progress.
• Provides reports to facilitators, HR, and leadership teams on a scheduled and as needed basis.

• Sets up new vendors in Coupa, submits invoices, and partners with Accounts Payable for inquiries and payment resolutions.
• Supports the department’s financial tracking including spend reports, invoice monitoring, and vendor activity.
• Tracks department spend and provides leadership with quarterly summary.

• You should have two - three years of experience in Learning and Development, HR, or program coordination role.
• You should have a high level of attention to detail, with accuracy and follow-through being essential for success in this role.
• You should have strong proficiency with Microsoft Office including Excel and PowerPoint.
• You should have the ability to manage multiple deadlines with speed and accuracy.
• You should have strong customer service orientation and communication skills.
• You should have comfort navigating…