Clerk ; Local Government - Bedford

Job Overview

Thank you for viewing our job posting! At Bedford Developmental & Behavioral Health Services (DBHS), our vision is for every person and family that we serve to have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at  This opportunity is for a Secretary to perform clerical functions for the Bedford Outpatient Program.

The position schedules appointments, answers phone calls, takes payments, prepares letters, completes registration, scans documents, and performs other office duties.

• Front‑office and scheduling support: greeting individuals and visitors, answering and directing phone calls, scheduling and rescheduling appointments, printing daily schedules, and helping manage doctor and nurse calendars.
• EHR and paperwork management: checking charts for updated consent forms and treatment plans, entering demographic and insurance information, scanning and uploading documents, preparing letters, and maintaining forms and supplies.
• Payment and insurance tasks: taking payments, verifying insurance, completing routine eligibility checks, preparing authorization forms, and helping individuals start the intake process.
• Program and staff support: assisting with referrals, helping nurses and therapists with needed documents, routing treatment plans for signatures, training new staff or interns, locating older medical records, and providing backup coverage for reception and other medical secretaries.
• Perform other related duties as assigned.

• Full-time employment.
• Work hours are 8:00 AM to 4:00 PM, Monday—Friday, with a 30‑minute lunch. On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands, or in the event of an emergency.
• This position reports to the DBHS Office for work.
• Upon hire, new staff begin training and are on probation for 6 months.
• This position is typically not eligible for remote work; however, one day periodically of remote work may be approved on a case‑by‑case basis.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledge and abilities.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to PA State Police and FBI clearance.
• This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.