Assistant​/Senior Assistant Director of Admission Operations

Job Title

Assistant/Senior Assistant Director, Admissions Operations

Assistant Director – $50,000 to $60,000;
Senior Assistant Director – $55,000 to $65,000. Salary commensurate with experience, education, and level of the position.

Weekly hours: 40. Eligibility: benefit eligible.

The Assistant or Senior Assistant Director of Admissions Operations is a detail‑oriented, collaborative member of a dynamic team in a complex university environment. The role supports Miami University’s commitment to recruiting, admitting, enrolling, and supporting the retention and graduation of students from Ohio, across the US, and worldwide. The position requires a passion for the creative use of admission technology, data‑informed strategies, and excellence in admission selection and communications.

• Ensure timely and accurate delivery of all recruitment, procedural and ad‑hoc communications to prospective students and applicants (25%).
• Maintain and improve application processes, forms, checklists, decision releases, status pages, and event registration systems; increase engagement through data analysis and CRM strategy (25%).
• Primary responsibility for managing student search, collaborating with partners, tracking KPIs, ensuring deadlines, and providing data‑driven recommendations (20%).
• Partner with Enrollment Marketing and Communications for automated prospective student communications and media integration (10%).
• Support processing of millions of prospective student records annually, leveraging existing systems (10%).
• Collaborate with other offices, committees, and individuals to develop and implement procedures related to recruitment, admission operations, and data integrity (10%).

• Bachelor’s degree.
• Assistant Director: 2 years full‑time experience in higher‑education admissions, operations, marketing/sales, or related field.
• Senior Assistant Director: 3 years full‑time experience in higher‑education admissions, operations, marketing/sales, or related field.
• Experience managing operations and/or systems functions.
• Ability to compile, analyze, summarize, and communicate data and reports.
• Experience with relational databases and reporting/queries.
• Proficiency with Microsoft Office and/or Google applications.
• Excellent oral and written communication skills; high level of organization, self‑starting.

• Master’s degree.
• Experience with Technolutions Slate or other admissions CRM.

All campuses are smoke‑ and tobacco‑free. A criminal background check is required. This organization participates in E‑Verify. Reasonable accommodations for disabilities related to employment must be directed to ADA Faculty

Staff or 513‑529‑3560.

Miami University is a Equal Opportunity/Affirmative Action employer. It encourages applications from protected veterans and individuals with disabilities and prohibits harassment, discrimination, or retaliation based on protected characteristics. Applications are considered in accordance with all applicable federal and state laws.

All positions are required to uphold Miami’s Code of Love and Honor in the way the University serves students and partners.

Remote work is possible on a hybrid basis; remote work is not a right and may be modified or revoked by the University at any time.