Case Aide - Adult and Family Services

Case aide - Adult and family services

The position is anticipated to close on April 13, 2026, but applications will be accepted until position is filled and removed from the Delta County jobs website.

Are you passionate about making a difference in the lives of vulnerable adults? Do you have the compassion and expertise to provide essential support and services to those in need? If so, we invite you to join our dedicated Adult and Family Services team!

GENERAL POSITION DESCRIPTION:

The Case Aide will perform routine and detailed support functions to ensure efficient operation of the Adult and Family Services Department of Delta County Human Services. Aide will routinely communicate with and assist members of the public, coordinate with internal departments and external business partners. The assistant will oversee and perform independent processes that are vital to the function of the department.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Determine eligibility for Title IV-E Program, Maintenance of Effort (MOE), and Medicaid programs through the State of Colorado.
• Reconcile claims received in Trails and follow internal procedures.
• Process incoming vendor/provider contracts and substance abuse/parental fees.
• Maintain monthly statistical reports for Child Welfare and Adult Protection units for the Administrator.
• Assess children with child welfare caseworker/supervisor to determine eligibility for Social Security benefits to be applied to foster care fees and initiate the application process, provide ongoing application/processing assistance to the Social Security administration with documentation, and may include representative payee designee determined by assessment.
• Assist in the maintenance of subsidized adoption Medicaid only cases.
• Serve as the foster care review coordinator, following documented procedures.
• Function as the Network Security Administrator for Trails access.
• Complete financial requests to the Human Services Administration for Child Welfare and Adult Protection.
• Arrange and facilitate Adult Protection Team meetings.
• The primary location of employment for this position is the designated Delta County office with the exception of required duties that are to be performed off site as necessary. The employee is required to perform the majority (generally, at least 95%) of assigned duties from this designated office location to allow for client, customer and coworker access and collaboration, unless prior written approval for an alternative arrangement, such as temporary remote work, has been granted by the employee's direct supervisor and/or department head and maintained in the employee personnel file.
• Reliable and predictable attendance and punctuality are considered essential functions of this job. Employees are expected to be at their work area and ready to work at the scheduled start time to ensure consistent service delivery and operational efficiency.

POSITION REQUIREMENTS:

Education:

• High school diploma required; completion of college level administrative courses preferred

Experience:

Level I:

• At least two (2) years of experience in an intermediate administrative position demonstrating an attention to detail, ability to work independently, maintain processes and procedures, understand, interpret and apply laws, statutes, policies, and regulations or two years of similar experience in the human services field is preferred.
• Computer software including MS Office, State of Colorado automated systems:
  Trails, CBMS, CFMS, CAPS, Outlook, Helpdesk, CLEAR, Courtlink, COVIS and credit reporting agencies is preferred

Licenses/Certifications:

• Must possess and retain an unrestricted State of Colorado Driver's License.

Combination of education and experience could waive specific requirement for new hire of Delta County.

Hiring Salary Range:

• $19.50 to $21.45 hourly with a State of Colorado waiver.

General Benefits:

Delta County offers benefits for this position which include medical, dental, vision, and additional selective optional insurances available to the employee and eligible dependents on a cost share basis between employee and the organization. Life insurance and employee only medical insurance is available at no cost to the employee. We have a pre-tax flexible spending account. Employees contribute 4% of their salary to a 401(a) retirement account fully matched with 4% from the County along with an optional 457 tax advantaged deferred-compensation retirement plan.

Paid time off is accrued at 14 hours per month with an additional 11 paid holidays in a calendar year. We have a comprehensive Employee Assistance Program (EAP) that includes counseling along with some legal and financial support counseling. Delta County has modified work schedules for positions and employees that qualify. As an employee, additional employee discounts and fringe benefits are available.

To Apply:

External candidates, please apply here.

Current Delta County employees, please apply using the Internal Transfer and Promotion Application and email to…