Administrative Services Assistant

Title:

Training Data Analyst (aka ASA of Compliance)

Department:
Tennessee Corrections Institute (TCI), Training Division

Job Overview:
Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

• Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state‑required training standards.
• Conduct audits of customer‑submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development, including tracking hours of self‑development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

• Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
• Proven experience in data analysis, project management, and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

Job Type: Full Time

Expected

Hours:

40 per week

Benefits:
Flexible schedule

Schedule:

8-hour shift

Work Location:

This position offers a mix of remote work and on‑site responsibilities. The incumbent will be expected to work on‑site a minimum of three days a week.