Provider Maintenance Representative- Position

The Member Services Department administers various health and financial benefits to organizations of The Church of Jesus Christ of Latter-day Saints. We are committed to delivering exceptional service to all our valued customers including participants, providers, and employers.

This employee will be responsible for revising and adding provider records to the claims processing system (Amisys), enrolling providers for Electronic Data Interchange (EDI), Electronic Funds Transfer (EFT), and Electronic Remittance Advice (ERA), researching and resolving NPI billing errors, handling W‑9 and 1099 forms for providers, resolving daily data integrity reports, handling inbound provider calls, and working with the zip code maintenance files.

• Excellent data entry skills on web-based applications
• A strong attention for detail
• Good oral communication skills
• Good interpersonal skills
• Ability to analyze and interpret processing problems related to providers
• Team player who is results oriented
• Basic PC skills
• Ability to work independently and with others
• Multitasked oriented
• Ability to provide excellent customer service
• High school graduate or equivalent
• Preferred medical or dental claims processing experience
• Preferred completion of a Medical Terminology Course

This position requires a one‑year, fixed‑term service agreement and offers a flexible hybrid work model. Qualified candidates have the option to work remotely. At minimum, team members are required to work at the Salt Lake City home office every Thursday in addition to attending company and department meetings and events at various times throughout the year.

During the 4‑week training program, you will initially spend a minimum of two weeks working at our home office, followed by the remaining training period on a hybrid work schedule for those who desire and qualify.

• Competitive pay
• Rich medical, vision, and dental benefits with low premiums – one of the top health plans in Utah
• Rich retirement planning: including a 401(k) company match, an 8% EDRC Employer Discretionary Retirement Contribution, life insurance, and full‑service financial planners onsite at no cost
• Generous paid leave plan that starts accruing from your first day, birthdays off, additional sick leave, and 12 paid holidays
• Award‑winning wellness program with the ability to earn 3 additional days off a year, fun activities, and an onsite gym
• Tuition reimbursement
• Career development through company‑sponsored programs and over 5,000 on‑demand online training courses
• Hybrid work schedules available depending on position
• Employee Assistance Program