Office Assistant

Location: New Era

Office Assistant

The Office Assistant is a key role in the home office and serves as an important support function for Home Town Pharmacy teammates, pharmacies, vendors, and leadership. This individual represents Home Town Pharmacy in daily interactions and is often the first point of contact for incoming calls, visitors, and internal inquiries. This role requires strong customer service skills, attention to detail, confidentiality, and the ability to manage multiple responsibilities simultaneously.

The Office Assistant reports directly to the VP of Finance and supports the corporate team in a manner that accurately and effectively represents Home Town Pharmacy's mission and values. This person will be in contact and represent HTP to each teammate. It is critical that this individual is team-focused and customer service-oriented. This job requires a professional atmosphere along with top quality service attitude.

For this position, a person must be accurate, focused, and goal oriented. This position requires flexibility and a willingness to expand knowledge base within our company.

Office Administration & Front Desk Support

• Answer incoming phone calls promptly, professionally, and in a positive tone.

• Greet and welcome all visitors to the corporate office with a friendly face and tone.

• Monitor and respond to general office communications including phone, email, and messaging platforms.

• Manage multiple projects and administrative tasks simultaneously.

• Maintain professionalism and provide exceptional service when interacting with teammates, vendors, and external partners.

Mail, Documents, and Office Operations

• Administer incoming and outgoing mail including sorting, distribution, and preparation of shipments.

• Scan, organize, and maintain corporate documentation and files.

• Assist with general office organization and operational support tasks.

• Run errands or assist with office supply needs when necessary.

Team Collaboration & Corporate Support

• Work collaboratively with multiple departments to support company goals and initiatives.

• Assist with special projects and operational initiatives as assigned.

• Maintain confidentiality with sensitive business, financial, and operational information.

• Contribute to a positive work environment and support Home Town Pharmacy's culture and values.

Required Skills and Competencies

• Outstanding customer service skills

• Strong interpersonal and communication skills

• Attention to detail and accuracy

• Strong organizational and time management skills

• Ability to manage multiple priorities and deadlines

• Proficient computer and data entry skills

• Ability to work independently and collaboratively

• Willingness to learn new systems and processes

Minimum Requirements

• 1-2 years of experience in administrative, office, or accounting support roles

• Strong computer skills and familiarity with office software systems

• Excellent written and verbal communication skills

• Pharmacy experience or pharmacy technician licensure preferred but not required

Benefits of working for Home Town Pharmacy:

• Competitive Wages

• Benefits

• Work Life Balance