Office Coordinator; Remote

Company Overview

White Rose Villas is a professionally licensed property management company serving Central Florida’s most sought-after vacation communities, with offices based in Kissimmee, Florida and the United Kingdom. We are proud to bring a global perspective while delivering a personalized, high-quality experience to both our guests and homeowners.

Our team is made up of experienced, dedicated professionals with a strong understanding of every aspect of the vacation rental industry—from guest services and reservations to property care and owner relations. We place a strong emphasis on attention to detail and are constantly developing new services and processes that set us apart from our competitors.

We operate seven days a week, providing prompt, reliable, and efficient service, and we take pride in creating exceptional experiences for everyone we serve.

Why You’ll Love Working With Us

At White Rose Villas, you’re not just another employee, you’re part of a supportive, close-knit team that values communication, collaboration, and a positive work environment.

We are a growing company that is always evolving, which means your ideas matter. You’ll have the opportunity to contribute, grow, and be part of improving how we serve our guests and homeowners every day.

Our work is fast-paced and dynamic—no two days are the same. If you enjoy problem-solving, helping people, and being part of a team that takes pride in delivering great service, you’ll

We are seeking a highly organized and people-oriented Office Coordinator to support the daily operations of our vacation rental management team.

This role is ideal for someone who thrives in a collaborative, fast-moving environment while maintaining strong attention to detail and accuracy. You’ll play a central role in coordinating communication between owners, guests, vendors, and internal teams; ensuring tasks are completed efficiently and nothing falls through the cracks.

Success in this position comes from balancing responsiveness with precision. You’ll work within established systems and processes while managing multiple priorities, building strong relationships, and helping the team operate smoothly across all properties.

While the role is primarily administrative and remote, it also offers variety through occasional field coordination and real-time problem solving.

Communication & Relationship Management

• Serve as a central communication hub between owners, guests, vendors, and internal teams
• Respond to inquiries with clarity, professionalism, and empathy
• Build strong working relationships and ensure consistent follow-through

Operational Coordination

• Monitor inspection, maintenance, and pool reports and coordinate next steps
• Track tasks across teams and ensure timely completion
• Maintain accurate systems, calendars, and operational data

Onboarding & Setup

• Assist with onboarding new properties into the portfolio
• Coordinate vendor setup, documentation, and readiness
• Ensure listings, inventories, and property details are accurate and up to date

Guest & Owner Experience Support

• Support guest services with issue resolution and coordination
• Provide proactive communication and updates to homeowners
• Help ensure smooth arrivals, departures, and overall guest experience

Field & Team Support

• Provide occasional on-site support to verify work or assist with coordination
• Assist with urgent operational needs when required
• Support overall team efficiency and day-to-day administrative needs

• 1+ years minimum experience in vacation rentals, property management, or hospitality
• Familiarity with property management or reservation systems
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Customer service experience
• Comfortable coordinating with multiple vendors and team members
• Basic computer skills and ability to learn property management systems
• Reliable transportation for property visits and field support
• Flexibility and willingness to adapt to changing priorities, including urgent or last-minute needs

• This is a 1099 contractor role

• Remote role
• 5 days per week
• Every other weekend required
• Must be local to Orlando, Florida area

Benefits

• 2 weeks PTO per year
• Car and Gas allowance when using personal vehicle for property visits
• Hours vary based on vacation rental calendar