Administrative Assistant

Position Overview

Driscoll Electric is seeking an Administrative Assistant to support our Project Managers, Service Manager, and field technicians in our Burlington office. This is a fast-paced, full-time position ideal for someone who enjoys communicating with customers and coordinating operations.

• Answer incoming service phone calls and emails
• Assist the Service Manager and Project Managers in scheduling work for field technicians across multiple locations, including planned and emergency service calls
• Communicate professionally with customers regarding scheduling, service updates, and follow-up
• Coordinate with local towns to request electrical permits and inspections
• Assist office staff in coordinating service upgrades with local utility providers
• Assist the Service Manager with customer invoicing
• Follow up with customers to ensure satisfaction and maintain strong client relationships
• Assist with supply ordering for jobs and service work
• Coordinate with project managers to count and track lighting packages
• Assist the Accounting department with receivable tracking
• Perform miscellaneous administrative and office support tasks as needed

• Experience with Google Workspace and Microsoft Office Suite
• Knowledge of electrical work is preferred but not required
• Familiarity with Sage Timberline Service Management is preferred but not required
• Highly organized with strong attention to detail
• Excellent communication and customer service skills
• Responsible, reliable, and dependable
• Computer-literate and able to learn new software systems quickly
• Able to manage multiple tasks simultaneously in a fast-paced environment
• Self-motivated and capable of working independently with minimal supervision

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• Collaborative team environment that values innovation and excellence
• One day work from home opportunity per week