Clerical Associate

Clerical Associate

Winthrop, ME (Onsite)

Pay Rate: $22/hour | Full-Time

The Clerical Associate provides essential administrative and office support to ensure efficient daily operations. This role handles front-line communication, mail processing, data entry, and general clerical functions in a fast-paced office environment supporting agency staff and programs.

• Answer and route incoming calls; document call activity in internal systems
• Manage incoming and outgoing mail, including sorting, distribution, and postage processing
• Support front desk operations, including visitor log management and maintaining a clean lobby
• Perform data entry, document scanning, filing, and records management (paper and electronic)
• Contact clients regarding case updates, surveys, and appointment reminders
• Maintain office and mailroom supply inventory
• Provide general administrative support to staff as needed

• Knowledge of modern office practices and procedures
• Strong customer service skills (phone and in-person)
• Ability to follow written and verbal instructions
• Proficiency with computers and office technology (including VOIP systems)
• Strong data entry and keyboarding skills
• Attention to detail and ability to review documents for accuracy and completeness
• Effective written and verbal communication skills
• Ability to manage filing systems (electronic and manual)
• Location: Onsite in Augusta, ME (Winthrop office)
• Schedule: 40 hours/week, between 7:00 AM — 5:00 PM
• No remote work or on-call requirements

• Must pass a Tier 2 Social Security background check prior to employment

This is a great opportunity to join a mission-driven team and gain experience in a structured, professional office environment with stable hours and meaningful work.

• Medical, dental, and vision insurance
• 401(k) with discretionary employer match
• Paid time off and paid holidays
• Flexible spending accounts (FSA)
• Additional employee perks

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.