Service Operations Distribution Specialist - AZ - On Site
Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-06-05
Chandler, Maricopa County, Arizona, 85249, USA
Listing for:
Vensure Employer Services
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.
Find out more by visiting .
Position Summary
The Service Operations Distribution Specialist is responsible for ensuring client satisfaction and providing exceptional service in a payroll provider environment. Service Operations Distribution Specialists manage the printing and packaging of all payrolls for entire company client base.
Essential Duties and Responsibilities
* Assembles payroll packages according to client number and prepares for delivery to clients in order to meet quality and production timeline expectations. Packages include registers, department reports, worksheets, liability reports, checks and vouchers, and miscellaneous reports.
* Operates various types of office equipment (mail and shipping PC's, printers, sealers, etc.) to ensure timely processing of payrolls or client packages.
* Inspect printed payroll checks, sort and package as required for pickup and/or delivery.
* Coordinates and performstimely daily posting of mail and overnight labelsto schedules.
* Completes all package confirmations and checklists in order to maintain accurate tracking and security of package flow and location.
* Complies with all security and audit procedures as required by procedures and policy in order to protect client information.
Records and escalatesissuesto appropriate partiesto ensure that output is not missing or incorrect.
* Stages packaging supplies as necessary in order to maintain production readiness.
* Loads and unloadsrequired paper stock to ensure printers are running at optimal performance.
* Coordinates and performstimely daily processing and printing on multiple platforms.
* Coordinates computer processing jobs and monitors processes to ensure successful completion.
* Performs other duties as assigned or apparent.
Marginal Functions
* Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
* Attend webinars and training to stay up to date on best practices related to the company and department.
* Complete projects and other duties as assigned by supervisor
Knowledge, Skills, and Abilities
* Ability to accept and perform various assignments within the print room, including operating different equipment, managing diverse print jobs, and learning new technologies or processes as needed.
* Demonstrated ability to work effectively with internal departments to ensure smooth operations and timely payroll distribution.
* Excellent verbal and written communication skills, with the ability to tailor messages appropriately for different audiences.
* Proven ability to assess situations accurately and make appropriate decisions to resolve issues efficiently.
* Highly motivated, dependable, and able to contribute positively to a team environment while maintaining individual accountability.
* Maintains a high degree of professionalism, integrity, and a positive attitude in all interactions.
* Strong commitment to delivering exceptional service, with effective time management and organizational skills to meet deadlines.
* Ability to review printed documents thoroughly to ensure accuracy, quality, and compliance with established standards.
Education & Experience
* High school diploma or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, certifications, or job training programs) preferred.
* Minimum of one year experience with cloud-based printing solutions is preferred.
* Minimum of one year experience with administrative and clerical procedures is preferred.
* Knowledge of HR Pyramid recommended.
* Knowledge of Prism
HR recommended.
* Familiarity with Fed Ex, UPS, and other courier services.
* Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
Physical, Mental, & Communication Demands
Physical Demands:
* Sedentary Work:
May involves sitting for extended periods, often at a desk or computer.
* Manual Dexterity:
Frequent use of hands and fingers to operate a computer keyboard, mouse, printer, sealer, mail machines, and other office equipment.
* Mobility:
Ability to stand, walk, and move between workstations for extended periods.…
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