Scheduling & Administrative Coordinator - St. Louis, MO : MO-St. Louis-Hybrid - U
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-06-06
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Administrative/Clerical
Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Admin Assistant, Data Entry
Location: St. Louis
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Primarily Remote/Hybrid | Must be located in the Greater St. Louis, MO area
This is a fully remote role with periodic onsite responsibilities; candidates must live in St. Louis, Missouri or within the Metro Area.
Job OverviewThis role is for a scheduling and administrative professional who wants their work to ripple further, contributing to systems, coordination, and access that ensure every service runs smoothly and every message is delivered with ease.
Position SummaryThis role is ideal for a scheduling and administrative professional who enjoys being both client-facing and deeply involved in operations. You will manage scheduling logistics, communicate regularly with clients and service providers, support recruiting and internal initiatives, and help build, document, and improve systems that keep the business running smoothly.
Apply if you thrive on variety, take pride in strong organization and professionalism, enjoy problem-solving and process improvement, and are excited to grow long‑term while helping deliver consistent, high‑quality access and service every day.
Key Responsibilities- Gather service details from customers and coordinate interpreting/captioning requests
- Schedule services with contractors and providers via phone, email, text, and scheduling platforms
- Ensure projects are delivered on time, within scope, and with high quality
- Support customer satisfaction and retention efforts
- Participate in Standby scheduling support
- Coordinate and schedule interpreting services (remote, onsite, or post‑production)
- Recruit interpreters, captioners, and other accessibility providers
- Conduct contractor interviews and onboarding
- Build strong relationships to support long‑term retention/satisfaction
- Assist with pickup and drop of mail/equipment shipments
- Assist with website updates, newsletters, and recruiting/marketing materials
- Develop and maintain Standard Operating Procedures (SOPs) and specification sheets
- Provide general administrative support and other duties as assigned
- Support captioning and audio description projects (training provided)
- Workshops, presentations, and special creative initiatives for interpreter and Deaf development
- Bachelor’s degree (preferred)
- Experience in accessibility or interpreter scheduling (preferred)
- Strong skills in Microsoft Office and project management
- Remote work environment, required to report in person periodically
- Located in St. Louis Metro Area (required)
- Possess active security clearance, experience in marketing and recruiting is a plus
- Confident participating in video calls with your camera on
- Takes full ownership of work from start to finish and follows through every time
- Detail‑oriented and committed to accuracy, quality, and compliance
- Proactive and self‑directed, taking initiative without waiting to be asked
- Calm, adaptable problem‑solver who brings solutions and good judgment
- Professional, reliable, and respectful of the impact the work has on others
- Reliable cell phone and high‑speed internet
- A private home office
You may be required to complete a background check and/or security clearance based on the role and company requirements.
Flexible Work From Home OptionsFlexible work from home options available.
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