Dispatch Coordinator

SERVPRO of Mount Ephraim/Bellmawr is hiring a Dispatch Coordinator!
 Benefits
 SERVPRO of Mount Ephraim/Bellmawr offers:
 Competitive compensation
 Superior benefits
 Career progression
 Professional development
 And more!
 As the Dispatch Coordinator you will assist with scheduling a team to the customers location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment!

Key Responsibilities
 Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
 Review and maintain the scheduling software so that appropriate teams are routed accordingly
 Perform detailed and accurate data entry
 Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
 Collaborate and assist with other departments, as needed

Position Requirements
 High school diploma/GED (preferred)
 At least 2 years of customer service and/or office-related experience
 Prior dispatch experience preferred
 Ability to multitask and to remain detail orientated
 Knowledge of local geographical area is preferred
 Must be knowledgeable in relevant computer applications
 Skills/Physical Demands/Competencies
 This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
 Each SERVPRO® Franchise is Independently Owned and Operated.
 All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.

All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will
 give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
 Flexible work from home options available.