Program Assistant - Member Relations

Program Assistant - Member Relations# Program Assistant - Member Relations Optional Work from Home   
• Arlington, VA 22209## Overview Salary Range $23.00 - $29.00 Hourly Position Type Full Time## Description|  |  || --- | --- || Position Title | Member Relations Program Assistant || Department | Member Relations || Reports To | Director of Alumni Engagement and Student Success || FLSA Status | Non-exempt || Location | Arlington office or Remote || Date | June 2026 |
** POSITION SUMMARY
** The Member Relations Program Assistant provides administrative and operational support to the Member Relations team, with primary responsibility for supporting alumni engagement initiatives, scholarship administration, and grant support activities.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a deadline-driven environment. Success in this position is demonstrated through accurate data management, timely completion of responsibilities, effective communication, and collaborative engagement with internal and external stakeholders.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Alumni Engagement & Data Management
* Maintain and update alumni records within the alumni management system to ensure accuracy and completeness
* Process and confirm new alumni registrations in a timely manner
* Conduct periodic data reviews and correct discrepancies as needed
* Post approved updates to alumni platforms and portals
* Support engagement efforts on professional networking platforms, including verification of new members and coordination of content
* Draft, edit, and distribute alumni communications in alignment with established timelines

Event & Engagement Support
* Coordinate logistics for virtual and in-person alumni events, including scheduling, tracking registrations, and processing reimbursements
* Ensure event-related documentation and expenses are submitted accurately and within established timelines
* Support alumni and faculty engagement initiatives as directed

Scholarship Administration
* Support scholarship processes, including application tracking, documentation preparation, coordination of review panels, and award communications
* Maintain organized scholarship records and assist with reporting as needed
* Handle applicant information with appropriate confidentiality and discretion

Grant & Research Support
* Assist with formatting, editing, and document preparation for grant submissions
* Conduct research related to international education topics and compile organized summaries
* Support survey data collection and assist with basic data review

Administrative & Cross-Functional Support
* Monitor designated Member Relations communication channels and route inquiries appropriately
* Collaborate with Communications, Finance, and University Relations teams to ensure coordinated execution of alumni and scholarship activities
* Maintain organized digital files and documentation consistent with organizational standards

PERFORMANCE EXPECTATIONSSuccess in this role is demonstrated through:
* Consistent attention to detail and accuracy
* Reliable follow-through on assigned projects and deadlines
* Effective prioritization of multiple responsibilities
* Clear, professional written and verbal communication
* Responsive engagement with alumni, university partners, and colleagues
* Adherence to established processes, documentation standards, and organizational policies

The Member Relations Program Assistant is expected to manage routine responsibilities independently while seeking guidance appropriately for complex matters.## Qualifications
** REQUIRED QUALIFICATIONS*
* · Bachelor’s degree in international education, international relations, humanities, or a related field
· Study abroad or international living experience
· Strong written and verbal communication skills
· Demonstrated ability to manage detailed administrative processes
· Strong organizational and time management skills
· Proficiency in Microsoft Office and database systems
· Ability to handle confidential information with discretion--
- ** PREFERRED QUALIFICATIONS*
* · Experience supporting scholarship programs or grant processes
·…