Program Administrator

PROGRAM ADMINISTRATOR

At FH Canada, we believe transformation happens when local communities are in the driver’s seat. We walk alongside partners around the world who are leading their own development journeys—fostering resilience, gender equality, and hope for generations to come.

You are highly organized, proactive, and thrive in a fast‑paced, remote‑first environment. You have a strong operational mindset and genuinely enjoy building the systems and processes that help teams do their best work. You bring a service‑oriented approach to everything you do—whether supporting a colleague onboarding, coordinating a multi‑country partner summit, or maintaining data integrity in a new program management platform.

You are comfortable navigating ambiguity, managing multiple priorities at once, and communicating clearly across cultures and time zones. As a career administrator, you don’t just manage tasks—you design the operational framework that allows vision to become tangible reality, ensuring that every detail, schedule, and system serves the broader mission. You care about the mission and bring it to life through the quality and consistency of your work.

The Program Administrator provides essential operational and administrative support to the VP of International Programs and the broader IP team, enabling the team to focus on strategic program and partnership work. You will be a key contributor to FH Canada’s 5‑year strategy—particularly in launching and maintaining the technology systems that underpin program tracking, partner management, and impact reporting.

• Operational & Administrative Support: manage schedules, documentation, and correspondence; coordinate meetings and track action items; maintain digital filing systems; support travel and visa logistics; and assist with donor reports and grant documentation.
• Technology & Data Systems: lead testing and implementation of program management software; maintain partner and project records, contact databases, and impact tracking tools; and conduct annual tech reviews incorporating partner feedback.
• Partner & Event Coordination: coordinate logistics for the Partner Summit, workshops, and learning sessions—including venue research, invitations, travel, and on‑site support—and assist with partner onboarding packages and communications.
• Cross‑Departmental
  
  Collaboration:
  
  work alongside administrative functions across FH Canada to improve processes, support knowledge flow, compile program reports and briefing materials, and help onboard new staff.
• Foster Collaboration and Learning: contribute to inter‑partner knowledge exchange and thought leadership that advances faith‑driven, community‑centered approaches to development.

• Diploma or Bachelor’s degree in Business Administration, International Development, or a related field (equivalent experience considered).
• Minimum 4–5 years of administrative, operations, or coordination experience with demonstrated ability to manage complex, multi‑stakeholder environments. This is not an entry‑level role.
• Experience in or strong familiarity with the international development, humanitarian, or non‑profit sector is an asset.
• Experience with digital tools, database management, and project management or program tracking software (strongly preferred).
• Experience supporting events or logistics coordination, including managing complex travel and visa processes, is an asset.
• Strong written and verbal communication skills; proactive and self‑directed with comfort working independently in a remote‑first environment.
• Proficient in Google Workspace with the ability to quickly learn new digital tools.
• Fluency in another language used in FH program regions is considered an asset.
• Alignment with and commitment to FH Canada’s mission and values.
• Must be legally able to work in Canada and travel internationally.

• Location/
  
  Hours:
  
  This is a full‑time (37.5 hours per week) fully remote position open to candidates based anywhere in Canada. We offer a flexible work schedule within core collaboration hours, supporting both autonomy and connection in a digital‑first environment.
• Travel:
  Up to 3 weeks per year nationally and internationally. Valid passport required.
• Compensation: $58,000–$65,000 annually, based on level of education and experience. A full suite of additional benefits include full employer‑paid medical, dental, RRSP matching, and generous paid time off.

We are committed to fostering a diverse, equitable and inclusive workplace. As a signatory to Cooperation Canada’s Code of Ethics and Anti‑Racism Framework, we uphold sector‑wide commitments to ethical practice, human rights and equity. We welcome applications from individuals of all backgrounds and strive to create an environment where everyone feels valued and respected.