Receptionist​/Administrative Assistant

Location: New Era

Receptionist/Administrative Assistant

The Receptionist/Administrative Assistant reports directly to the Controller/Vice President of Finance. The Receptionist/Administrative Assistant serves as the first contact when a teammate, client or vendor calls - he/she is "Home Town". This position is responsible to: provide general administrative assistance to HTP's Management Team; welcome all guests in person, over the phone and through electronic communications to assist with their inquiries;

ensures adequate inventory of office supplies; maintains the cleanliness of the common areas; oversees issuance of staff uniforms, badges and business cards; as well as any other clerical duties as requested.

Essential Duties and Responsibilities

• Answer the phone promptly, professionally and in a positive tone.
• Greet and welcome all visitors.
• Administers all activities of the mail including receipt, sorting, and distribution of incoming mail and preparation of outgoing mail.
• Distributes faxes to appropriate personnel.
• Oversees office supply orders for all locations and home office. Responsible for comparing cost between vendors to decrease expenses.
• Manages pharmacy supply orders and ensures timely distribution.
• Manages procurement, inventory and distribution of employee uniforms, name badges and business cards.
• Assists with copying and filing documents/storage for office teammates. Ensures master copy files for contact info, fax cover sheets, etc. are up to date and available for all staff.
• Manages Amazon business groups including permissions and ordering restrictions.
• Maintains cleanliness of common areas in the building between weekly cleaning service visits including ensures kitchen area is organized and tidy, food products are stored properly, etc.
• Monitors Google Reviews and customer service comments then forwards to the appropriate person for a response.
• Provides administrative services for the executive management team.

Minimum Requirements

• Experience in secretarial, administrative support or related position
• Outstanding customer services skills
• Effective communication
• Attention to detail
• Ability to work independently
• Proficient computer skills
• Ability to manage a variety of projects simultaneously
• Willingness to learn new skills