Ops Administrative Assistant

Position: OPS ADMINISTRATIVE ASSISTANT I - 79900010
Requisition No: 877240

Agency:
Business and Professional Regulation

Working Title:

OPS ADMINISTRATIVE ASSISTANT I
- Pay Plan:
Temp

Position Number:

Salary: $18.50 hourly

Posting Closing Date: 06/13/2026

Total Compensation Estimator Tool

Division of Real Estate

OPS Administrative Assistant I

Position Number:

Hiring Salary: $18.50 Hourly

OPEN COMPETITIVE

This is an in office position - remote work for this postition is not available.

Previous applicants need not reapply.

Your Candidate Profile (application) must be complete in its entirety. Work History (in easy to review chronological order). Consists of:
Any position held by a State of Florida Agency, by a Florida University. All periods of employment from high school graduation. All periods of current or prior unemployment, any gap of 30 days or more must be accounted for. Any Education, any Volunteer Experience, your resume and application must match.

* Gaps 30 days or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under period of employment or attach a word document listing your gaps.

It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application.

Our Organization and Mission:

License efficiently. Regulate fairly. Florida counts on DBPR to ensure a lot of important matters are handled well. They range from the safety of food service to the integrity of real estate transactions, the standards of racing to the transparency of condominium governance, and of course, the qualifications of licensure that ensure work requiring a skilled professional is performed safely and sufficiently.

Our stakeholders include these professionals and their customers alike.

Under the direction of Secretary Melanie Griffin, the agency oversees many of Florida's professions and industries in the areas above, and many more which can be seen on our website:

The Work You Will Do:

This is a professional position under the direct supervision of the Board Executive Director. This position supports the Division of Real Estate (DRE), the Florida Real Estate Appraisal Board (FREAB), the Florida Real Estate Commission (FREC), the Florida Real Estate Education Section, the Department, and the Public. The work assigned to this position requires the ability to handle a variety of highly responsible functions independently adhering to Florida Statutes and Administrative Code, the guidelines provided, and in accordance with Division and Department policies and procedures.

The incumbent in this position performs the following work and other related activities.

Your Specific Responsibilities:

Commission Meeting Coordination

• Prepares for monthly FREC meetings by:
  • Drafting and finalizing meeting minutes
  • Developing administrative agendas and compiling supporting materials
  • Advertising meetings in the Florida Administrative Register (FAR) in accordance with statutory notice requirements
  • Posting materials to the website and distributing documentation to Commissioners
• Attend FREC meetings to:
  • Provide operational and procedural support
  • Announce disciplinary and Legal Recovery Fund cases
  • Address questions from Commissioners
  • Operate and monitor audio/video recording systems

Regulatory and Compliance Functions

• Maintains and updates compliance records related to:
  • Disciplinary actions
  • Education requirements
  • Accounts receivable
• Reviews and submits Final Orders to the Office of General Counsel and Agency Clerk's Office
• Updates and monitors cases in Versa:
  Regulation, OnBase, and Compliance Tracking Log
• Coordinates publication of disciplinary actions and Final Agency Actions on the Division website
• Ensures timely processing of:
  • Petitions for Declaratory Statements
  • Variance and Waiver requests

Public Records and Customer Service:

• Processes public records requests in compliance with Chapter 119, F.S., including:
  • Reviewing files
  • Redacting confidential information
• Responds to inquiries from consumers, licensees, and stakeholders via phone, email, and mail
• Serves as a liaison with state agencies, local governments, and the public

Administrative Support:

• Assists with travel coordination and Statewide Travel Management System (STMS) entries
• Processes invoices and administrative documentation
• Supports special projects and internal operational needs
• Reviews incoming correspondence and formulates appropriate responses

Knowledge, Skills, and Abilities

• Knowledge of applicable Florida Statutes and Administrative Code related to real estate regulation
• Ability to interpret and apply laws, rules, and policies
• Strong written and verbal communication skills
• Ability to:
  • Work independently and as part of a team
  • Manage multiple priorities and deadlines
  • Maintain confidentiality
  • Handle difficult or sensitive interactions professionally
  • Research and analyze information to reach sound conclusions
• Strong organizational and problem-solving skills
• Proficiency in:
  • Microsoft Office Suite
  • Document and…