Care Team Scheduling Coordinator, Part-Time

VHA Home Health Care (VHA)

VHA Home Health Care (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”

Our teams work together to provide high quality, client‑centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs.

Team members tell us “I love the inclusive culture. I feel welcome and at home.”

$25.30 – $29.91 (Placement on salary range as per Collective Agreement)

The Care Team Scheduling Coordinator serves as a vital liaison between the clients and caregivers, ensuring seamless communication and coordination in the delivery of care services. #LI-CF1

• 6:30am‑2:30pm - Monday‑Sunday (guaranteed 21 hours)
• 1:30pm‑9:30pm - Monday‑Sunday (guaranteed 21 hours)

The incumbent must be available to attend a 3‑week full‑time in‑person training starting on July 27, 2026
, including weekdays and weekends, from 8:30am‑4:30pm.

You must also possess the ability to work the shift option indicated above, including weekends and STAT holidays.

VHA's Scheduling Coordinator have the following key areas of accountability, but not limited to:

• Acceptance of new client offers.
• Scheduling, service changes and updates by using a scheduling software.
• Maintenance of service plans.
• Regular communications with clients, caregivers, and funders.

• Post‑Secondary School
  
  Education:
  
  a certificate/diploma in healthcare education is preferred.
• Minimum of three years related work experience in a health care organization/agency (preferably in the community) or in an administrative position that required extensive scheduling.
• Excellent interpersonal and telephone skills—the ability to interact professionally with callers.
• Strong organizational skills with attention to detail and the ability to prioritize multitask and change priorities and direction.
• Must be able to support client needs consistent with our client and family‑centered approach and provide the client and family with a positive experience with each contact.
• Knowledge of the GTA and TTC routes or relevant contracted areas and surrounding Geographical Areas.
• Knowledge of scheduling software system would be an asset.
• Fluency in additional languages an asset.
• Satisfactory completion of the technical skills testing is required.

• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Career development opportunities
• Employee and family assistance program
• Wellness resources
• Perks & discounts
• Staff & service provider events

At VHA Home Health Care (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience.

VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups.