Remote Planning Consultant

Company Overview

Velvet Horizons is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third‑party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

• Strong written and verbal communication skills
• Proven ability to work independently in a remote environment
• High level of organization and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Customer‑focused mindset with problem‑solving skills
• Basic proficiency with online tools and scheduling platforms
• Fluency in English is required;
  Spanish language skills are a plus

• Flexible remote work environment
• Performance‑based compensation based on completed client arrangements
• Ongoing training and professional development opportunities
• Access to company‑supported resources and tools
• Collaborative team environment

This position is best suited for individuals who are self‑motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.