Program Administrator

Special Instructions to Applicants

All interested applicants should attach a cover letter and resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

The Professional and Corporate Programs Administrator in Rice’s Glasscock School of Continuing Studies advances a portfolio of professional education programs serving working adults through effective program administration, enrollment support, and operational coordination. This role demonstrates sound judgment, resourcefulness, and a commitment to inclusive and responsive service.

The Program Administrator manages the day-to-day operations of assigned programs within the broader Professional and Corporate Programs portfolio. Examples of programs may include Rice University’s CFP® (Certified Financial Planner) Education Program, SHRM certification preparation, project management, and leadership development offerings. The Program Administrator ensures programs are executed efficiently, meet enrollment objectives, and maintain high standards of quality and participant experience.

Some evening and weekend work is necessary, as well as travel.

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. Work arrangements may be subject to change.

Exempt (salaried) positions under FLSA are not eligible for overtime.

• Bachelor's Degree
  • In lieu of the education requirement, additional related experience, above and beyond what is required, may be substituted on an equivalent year-for-year basis.
• One or more (1+) years’ experience in office administration

• Ability to learn new strategies
• Highly developed written and verbal communication skills
• Data analysis skills
• Ability to work well under pressure and manage multiple projects simultaneously
• Good organizational and time management skills and attention to detail
• Knowledge of Microsoft Office suite
• Ability to work independently and as part of a team to meet expected deadlines and schedules
• Basic knowledge of managing budgets

• 1+ years’ experience supporting both instructors and students
• Proficient at use of Excel for data manipulation, budget development, and data analysis
• Ability to learn new strategies
• Highly developed written and verbal communication skills across multiple constituencies (faculty, administration, students, colleagues)
• Excellent research and discovery skills (primarily web-based)
• Data analysis skills
• Ability to work well under pressure and manage multiple projects simultaneously
• Good organizational and time management skills and attention to detail
• Knowledge of and ability to learn new programs and applications related to job functions, including Box, Google Drive, Canvas (learning management system), Zoom (for classroom program delivery), CRM (Customer Relationship Management) software, Qualtrics, Destiny Solutions, and Imagine One Evolution
• Experience organizing and hosting courses, events, or symposia
• Experience advising adult learners about professional opportunities and careers
• Familiarity with various professional social media platforms
• Ability to work independently and as part of a team to meet expected deadlines and schedules
• Basic knowledge of managing budgets

• Administers the daily operations of assigned programs, ensuring seamless coordination across enrollment, instructional delivery, and logistics with general guidance from senior staff and instructors.
• Oversees course setup and execution across institutional systems, ensuring accuracy, compliance, and timely implementation within registration and learning management platforms.
• Coordinates and manages program logistics to ensure high-quality delivery across classroom and virtual formats, proactively identifying and resolving operational issues in collaboration with internal partners.
• Supports enrollment and student lifecycle processes for certificate and non-certificate programs, including recruitment coordination, student progress monitoring, and records management.
• Monitors assigned program budgets and expenditures; contributes…