Absence Mgmt Coordinator

Overview

This role supports the Absence Management Department in handling Sick, Short-Term Disability (STD), Long Term Disability (LTD), Family Medical Leave Act (FMLA), Parental Leave, and work injury cases. The position involves coordinating data across multiple systems to process employee leave in accordance with company policies for both union and non-union employees.

• Daily oversight of incoming and outgoing communications via central line or group email.
• Serve as an Absence Management resource for employees and business units.
• Provide high-quality customer service with accurate, timely information.
• Manage the Absence Management mailboxes, supporting the team with tasks such as Sick Leave End Date (SLED) calculation, time coding, and wage information.
• Upload and file digital documents.
• Engage in interactive processes with employees and business lines regarding leave status.
• Support team projects related to leave administration and compliance.
• Utilize Microsoft Office, Teams, Excel, Adobe, and various vendor applications daily.
• Assign tasks including reminders for forms and return-to-work communications.
• Support the ADA (American Disabilities Act) accommodation interactive process.
• Collaborate with the Third-Party Administrators ensuring compliance with service level agreements, federal laws, and state laws.
• Perform other duties as assigned.
• Comply with all policies and standards.

Required Education

Bachelor's Degree in a relevant field or an equivalent combination of education and experience on a year-for-year basis.

Preferred Qualifications

• Experience in absence management (short-term disability/leave management).
• General understanding of leave processing and applicable state family leave regulations and laws.

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identity, genetic information, disability status, or any other protected characteristic.