Administrative Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business.

We seek an experienced administrative professional who is organized and energetic, with superb interpersonal skills for our Boston office. The role performs administrative support for several consulting professionals.

• Increase stakeholder productivity by handling administrative tasks such as travel arrangements, expense reporting, calendar management, vendor and client interaction, and email correspondence.
• Provide scheduling support to multiple individuals (appointments, calendars, meeting management).
• Complete administrative processes such as time and expense reports.
• Prepare domestic and international travel logistics (itineraries, visas, etc.).
• Coordinate internal and external meetings/activities (facility reservation and set‑up, hotel accommodations, catering).
• Prepare and organize documents for client proposals and presentations (contract tracking, printing, archiving).
• Support a diverse range of stakeholders amid shifting priorities and complex scheduling.
• Demonstrate discretion and confidentiality while navigating high volumes of complex/sensitive information.
• Address problems and troubleshoot with internal and external stakeholders.
• Handle special projects with demanding deadlines.
• Front‑desk reception backup (answer phones, greet visitors, handle deliveries).
• Work 8:00‑5:00 am or 8:30‑5:30 am; hybrid position, three days on‑site.

• High school diploma required; post‑secondary education or Associate’s/Bachelor’s degree preferred.
• At least three years of relevant experience as an Administrative/Executive Assistant, preferably in professional services.
• Computer fluency with MS Office, SAP, and Concur desirable.
• Strong oral and written communication skills.
• Professional appearance and demeanor with good judgment and discretion.
• Attention to detail, dependability, and punctuality.
• Collaborative, client‑first mentality.
• Proactive self‑starter capable of managing multiple tasks and meeting deadlines.
• Experience working independently and with a team in a demanding environment.
• Fluency in English.

Hybrid working model: flexible work from home and on‑site presence at client or ZS offices for the majority of the week.

Travel: travel is a requirement for client‑facing roles; business needs determine travel frequency.

Perks and benefits: comprehensive total rewards package supporting health, well‑being, financial future, time off, and professional development. Includes skills‑building programs, career progression paths, internal mobility, and a collaborative culture.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.