IT Project Coordinator

Job Title

IT Project Coordinator (260003X0)

The Executive Office of Health and Human Services (EOHHS) is comprised of 11 agencies and the Mass Health program. EOHHS seeks to promote the health, resilience, and independence of nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth. To know more about EOHHS please visit https://(Use the "Apply for this Job" box below)..

The EOHHS IT Executive Management Office seeks an IT Project Coordinator to provide administrative, operational, and project support across IT operations, HR coordination, onboarding/offboarding, facilities, and PMO activities. Strong communication, organization, and the ability to manage multiple priorities are essential. The role is hybrid, Monday–Friday 9:00 AM–5:00 PM, combining in‑office and work‑from‑home days, and may require occasional travel to Boston, Wakefield, or Quincy offices.

• Coordinate project activities across assigned initiatives and assist in resolving issues or risks.
• Collaborate with business analysts and owners to clarify scope, objectives, and requirements.
• Prepare supply and procurement requests with complete supporting documentation.
• Enter, track, and maintain project documentation in agency systems.
• Review project schedules and milestone dates with stakeholders.
• Develop and maintain project materials, including charters, scopes, plans, backlogs, user stories, status reports, and operational checklists.
• Support testing activities, including test plans, user acceptance testing, and defect tracking.
• Monitor project budgets, invoices, and resource allocations.
• Ensure compliance with agency IT policies, security standards, and data governance requirements.

• Provide daily administrative and operational support to the IT Executive Management Office.
• Coordinate mission‑critical activities and respond to requests from IT leadership and staff.
• Conduct research, run queries, analyze data, and prepare consolidated reports, charts, and graphs.
• Prepare presentations, correspondence, spreadsheets, and documentation for senior executives.
• Organize weekly meetings, including agendas, presentations, logistics, and follow‑up actions.
• Support initiatives related to HR, operational planning, training, and awards programs.
• Maintain a professional, organized, and service‑oriented environment within the SCIO office.
• Manage central IT office supplies and ensure availability of materials.
• Assist with planning and coordination of off‑site Executive Management meetings and events.
• Maintain shared tools, dashboards, and repositories used for tracking work.
• Facilitate communication among technical staff, business users, and external vendors.

• Coordinate s, building access, parking, fitness waivers, and network access for new and departing staff.
• Partner with Desktop, Security, Asset Management, IT Operations, Facilities, Directors/ACIOs, and other agencies to ensure accurate processing of hires, terminations, and transfers.
• Mentor points of contact within each Director/ACIO group to ensure consistent onboarding/offboarding practices.
• Manage hoteling and hybrid workspace assignments across EHS IT offices, maintaining accurate staffing and space utilization records.
• Address day‑to‑day facilities issues and serve as liaison to EHS Facilities on safety matters.
• Educate staff on EOHHS office policies and provide courteous, responsive support to all IT personnel.

• Submit accurate and timely documentation into agency systems.
• Maintain operational checklists, logs, and administrative records.
• Ensure adherence to agency policies, confidentiality requirements, and administrative standards.

Must ensure a designated work area is free from distractions during work hours and virtual meetings. Must provide a high‑speed, uninterrupted modem for a remote workspace.

• Strong organizational skills and ability to manage multiple tasks in a fast‑paced environment.
• Effective written and verbal…