Operations & Events Coordinator

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in‑person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

$23.60

S4

Non‑exempt

Standard University business hours

8:30 am – 5:00 pm (academic year)

8:00 am – 4:30 pm (summer)

Hours may vary based on operational needs.

Full‑time

UA

Reporting to the Executive Director of Operations, College of Arts & Sciences, this position provides integrated operational and event coordination support for the College’s Dean’s Office and the CASOPS team. The coordinator manages administrative operations across the College’s 20+ building portfolio and serves as the primary event coordinator for Dean’s Office events and major college‑wide programs. This role requires a high degree of independent judgment and project ownership, with direct engagement with the Dean, Associate Deans, and senior college administrators.

The position handles complex, multi‑stakeholder projects from initiation through execution with minimal supervisory direction.

• Bachelor’s degree required, or associate’s degree with equivalent years of relevant experience.
• Three (3) or more years of experience in operations, administrative coordination, or event management required.
• Experience in higher education administration preferred.
• Experience supporting executive‑level administrators preferred.

• Strong organizational and project management skills with demonstrated ability to manage multiple concurrent priorities independently.
• Excellent verbal and written communication skills, including the ability to draft professional correspondence and operational communications.
• Experience in event planning, logistics coordination, and on‑site event management.
• Proficiency with ticketing systems (e.g., Orange tracker, FAMIS, or equivalent).
• Proficiency with Microsoft Office Suite and calendar management platforms.
• Strong interpersonal skills and professional presence when working with deans, senior administrators, faculty, and external stakeholders.
• Ability to exercise discretion and maintain confidentiality in a senior‑level administrative environment.
• Knowledge of university procurement processes, purchase orders, and vendor coordination preferred.

• Serve as primary operational support for the College of Arts & Sciences Operations Team (CASOPS), which oversees 20+ buildings and 600,000 square feet of space.
• Assign and manage service tickets received through CASOPS Orange Tracker; process building access requests through CASOPS intake; coordinate billed service and maintenance requests with Facilities Services; create and enter purchase orders; and order supplies and materials to support building operations.

• Serve as lead coordinator for faculty‑facing Dean’s Office events within the College of Arts & Sciences event portfolio. Under the supervision of the Assistant Director of Events, independently manage 40–50 events annually including department chair meetings, all‑faculty meetings, Dean’s coffee and conversation sessions, associate dean workshops, and Academic Strategic Plan working group sessions.
• Handle end‑to‑end logistics management, venue coordination, scheduling, catering, materials preparation, run‑of‑show development, and on‑site staffing, and directly communicate with the Dean, Associate Deans, and senior college administrators throughout the planning and execution cycle.
• Coordinate with the broader college event programming (including Commencement, Welcome Weekend, the Undergraduate Research Festival, Dean’s Advisory Board meetings, and alumni engagement events) managed by the Assistant Director…