Patient Scheduling Representative - TGH Imaging Scheduling

Patient Scheduling Representative I – TGH Imaging Scheduling (2600029W)

This position is an entry‑level role within the Scheduling department. The primary responsibility is to support the scheduling team by routing incoming calls from patients and physician offices to the appropriate scheduling resources. The role focuses on providing accurate information and ensuring callers are directed correctly to facilitate appointment scheduling.

• Answer incoming calls to the centralized scheduling call center
• Provide information on locations and hours of operation
• Identify procedures performed at various sites
• Route non‑scheduling questions to the appropriate operator
• Direct calls to the correct scheduling representative
• Perform other assigned duties as needed

• High School Diploma or GED
• Verbal and written communication skills
• Problem‑solving ability
• Ability to communicate clearly with patients and physician offices
• Basic understanding of scheduling workflows (industry standard for entry‑level scheduling roles)

Primary location:
Tampa

Work location:

TGHI Hidden River – Corp Office 8800 Grand Oak Circle, Tampa, FL 33637

Eligible for Remote Work:
On Site

Full‑time

Scheduled days:
Monday, Tuesday, Wednesday, Thursday, Friday