Workplace Experience Coordinator

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Workplace Experience team is dynamic and fast-growing. We collaborate to create an inspiring workplace for our amazing colleagues. Our mission is to provide a workplace experience that competes with the best. We strive to exceed our team members' expectations by always thinking one step ahead when providing solutions. We are seeking an experienced Workplace Receptionist to manage and oversee all reception desk workplace-related activities and operations, ensuring a safe, secure, and functional work environment for our employees.

About the role

As a Coordinator, you will be the first point of contact. Our Coordinator's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and managing day-to-day projects to enhance the experience.

To be successful as a Coordinator, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and problem solving are essential for this position. This role may require working in shifts, so flexibility is a plus.

The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and commercial teams within the organization and across external strategic partner organizations. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.

For New York Only - The estimated hourly rate for this position is between $29 - 34 per hour.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

* The Front Desk Coordinator works closely with the Facilities and Security team and is responsible for answering telephones, greeting, registering, and directing visitors and guests.

* Maintain regular desk coverage hours (8:30am-5pm) Monday - Thursday, (9am-5pm) on Fridays to develop good communication and a positive community environment with Roku employees.

* Maintain a neat and professional appearance / demeanor, and an organized reception area.

* Office event coordination and planning

* Room Calendar Management

* Manage access to badges/fobs.

* Additional general office support tasks as assigned.

* Adhere to office budget and spend process

* Coordinate new hire packets and seating assignments

We're excited if you have

* 1-3 years reception experience required.

* Strong oral and written communication skills.

* Possess professionalism and friendly, team player personality.

* Ability to effectively work individually or in a team environment.

* Competency in multi-tasking.

* Proficient in MS Office Suite (Outlook, PowerPoint, Word, Excel).

* Proficient in Jira, Office Space, Zoom, Slack, Canva (preferred)

* High school diploma/GED required.

#LI-LS1

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).

Employees are supported in taking time off, in accordance with local leave policies and other personal needs…