Operations & Office Administrator

We are seeking a highly organized, proactive, and versatile Operations & Office Administrator to join our team. This dynamic role is ideal for a multi-talented professional who thrives on variety and can seamlessly shift between high-level executive support, office management, vendor relations, and foundational compliance tasks.

The ideal candidate will serve as a key anchor for our daily operations, providing critical administrative support to the CEO, managing essential business logistics, and ensuring excellent communication with external vendors and clients. This position offers a flexible hybrid work schedule, requiring a regular physical presence at our office in Cumming, GA, alongside remote work flexibility.

• CEO Support
  :
  Execute diverse ad‑hoc tasks, projects, and administrative duties directly for the CEO to optimize leadership efficiency.
• Travel & Event Coordination
  :
  End‑to‑end planning, booking, and logistical organization for business trips, itineraries, professional engagements, corporate events, meetings, and company outings.
• Communications
  :
  Handle incoming phone calls with a professional, welcoming demeanor, routing inquiries and capturing detailed messages accurately.

• Vendor Onboarding
  :
  Coordinate the collection of necessary documentation (W‑9s, insurance certificates, contracts) to successfully onboard new vendors and partners.
• IT & Telecom Liaison
  :
  Act as the primary point of contact for Ring Central and other technology providers to promptly resolve technical, hardware, or connectivity issues.
• Procurement
  :
  Manage the inventory, ordering, and distribution of corporate business cards and branded marketing materials.
• Office Facilities & Mail
  :
  Oversee daily mail handling, facilitate check deposits, and manage utility accounts (internet, water, etc.).

• Business Licensing
  :
  Monitor, track, and execute timely renewals for corporate business licenses and regulatory permits to maintain active compliance.
• Legal Coordination
  :
  Assist with organizing documentation, managing timelines, filings, and administrative preparation for Small Claims Court matters.
• Reputation Management
  :
  Monitor online channels and compose professional, on‑brand responses to Google Reviews to maintain high client satisfaction and public image.

• Experience
  : 3+ years of experience in Office Administration, Operations Coordination, Executive Assistant roles, or a similar blended position.
• Technical Proficiency
  :
  Familiarity with Google Workspace, Microsoft Office, and cloud‑based telecom platforms (experience with Ring Central is a plus).
• Communication Skills
  :
  Excellent verbal communication for phone management and strong, polished written skills for public customer service responses.
• Problem‑Solving Capabilities
  :
  Highly resourceful with a "figure‑it‑out" mindset, especially when navigating minor technical issues or specialized projects like legal filings.
• Organization & Autonomy
  :
  Exceptional time‑management skills; proven ability to track recurring annual deadlines (e.g., license renewals) and handle confidential data with complete discretion.
• Location Requirement
  :
  Must live within reasonable commuting distance of Cumming, GA, to fulfill the in‑office portion of the hybrid schedule.

Arrangement
:
Hybrid role splitting time between a remote home office and our physical workspace in Cumming, GA.

Schedule
:
General business hours (Monday – Friday), with specific in‑office days coordinated collaboratively with the CEO based on operational needs, averaging 3 days in office per week.

Compensation
:
Base salary of approximately $50,000, commensurate with experience.