Operations Support, Administrative​/Clerical

important note

candidates must be a permanent clerical associate or are reachable on the clerical associate exam no. 3120 may be considered for an interview. Please include your employee identification number (ein) when applying and indicate in your cover letter if you have a permanent clerical associate or provide your list no. On exam no. 3120.

nyc department of finance (dof) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

dof’s tax audit and enforcement division is charged with the audit of all business and excise taxes administered by new york city. The division conducts audits related to corporate, personal, sales, and use taxes. City tax auditors conduct audits of selected audit candidates with a goal of determining the appropriate tax liability of each taxpayer and applying nyc rules and laws in accordance with the city’s policies and procedures.

• assist supervisor with day-to-day operations.
• handle or redirect in-person and telephone inquiries to appropriate units.
• maintain correspondence tracking system to ensure that all written inquiries are responded to timely.
• prepare, distribute, and file memos, correspondence and reports.
• utilize microsoft office, word and excel to prepare documents and correspondence.
• photocopy and fax documents and maintain the filing system.
• sort, distribute and track mail.
• perform other administrative duties, such as assisting with handling and distributing office supplies, and ensure printers and copier stations have necessary materials.
• may serve as the backup receptionist to cover the reception areas.

in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the united states and to complete the required employment eligibility verification document form upon hire.

this position may be eligible for remote work up to 2 days per week, pursuant to the remote work pilot program agreed between the city and the collective bargaining unit representing employees serving in the civil service title.

clerical associate - 10251

a four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

• detailed oriented with the ability to handle multiple projects and assignments.
• knowledgeable of microsoft word and excel.
• knowledge of office procedures.
• excellent written and verbal communication skills.
• ability to work under pressure and meet deadlines.

this position is also open to qualified persons with a disability who are eligible for the 55-a program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a program.

as a prospective employee of the city of new york, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the u.s. Department of education’s website at (Use the "Apply for this Job" box below)..

new york city residency is generally required within 90 days of appointment. However, city employees in certain titles who have worked for the city for 2 continuous years may also be eligible to reside in nassau, suffolk, putnam, westchester, rockland, or orange county. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

the city of new york is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

salary: $42,288.00 – $48,631.00