Business Support Analyst - Virtual Assistant

Pro Sidian Seeks a Business Support Analyst
- Virtual Assistant (Part-Time | Contract Contingent). The Business Support Analyst
- Virtual Assistant provides Business Support for the firm's daily business activities.

As a Business Support Analyst
- Virtual Assistant, you will serve as a responsible and resourceful virtual assistant, organizing and updating files, creating marketing materials, supporting business development, assisting with operations, drafting policies, performing research, assisting in presentations and sales materials, and more.

The ideal candidate should be tech‑savvy, able to communicate across multiple channels, and super organized. You may also support travel itineraries, flights, rooms, and manage expenses and payments.

Tasks will vary based on client and firm needs and may include: general executive assistant duties; formatting and typing documents; making travel arrangements; managing calendars; arranging meetings; performing research; setting up opportunity pipelines; updating social media; writing articles and content.

• Accurately record minutes from meetings.
• Answer and direct phone calls; organize correspondence and emails.
• Digitally file and retrieve corporate records, documents, and reports.
• Upload and maintain document management.
• Follow up with clients and vendors on various issues/projects.
• Handle confidential employer and client information.
• Help prepare for meetings and take notes or transcribe.
• Complete ad‑hoc tasks relevant to the role.

• Arrange payments for vendors, travel, and sales expenses.
• Assist with proposal development and general administrative support.
• Manage customer information, contact list, filing systems, and records.
• Perform market research and office administrator tasks.
• Order supplies and manage records database.
• Prospecting and outreach for opportunities aligned with Pro Sidian solutions.

• Research and write on Pro Sidian consulting services for private companies, Fortune 1,000 enterprises, and government agencies.
• Create and edit presentations and PowerPoint materials.
• Generate and send template emails, letters, and messages.
• Post on Linked In, manage social media accounts, and use Hootsuite.
• Prepare PDFs and manage online records.

• Organize databases and reports.
• Prepare spreadsheets and maintain online records.
• Provide excellent customer service.
• Use various software: word processing, spreadsheets, databases, presentation software.
• Create purchase orders and track payments.

• Consecutive employment in a comparable role within the past five years.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Experience with Google Docs, cloud services, and other tech tools.
• Excellent communication skills and time‑management.
• Ability to work independently, self‑directed, and handle multiple tasks.
• Preferred:
  Two years’ experience handling administrative responsibilities or customer service.
• Experience as a Virtual Assistant or related role.
• Proficiency in Adobe Acrobat and other relevant tools.
• Self‑motivation and discipline; ability to work evenings, weekends, and holidays as needed.

• Strong writer who can repurpose content.
• Impeccable attention to detail.
• Experience in consulting services industry.
• Tech‑savvy with social media and web conferencing tools.
• Project management skillset.
• High emotional maturity and proactive mindset.
• Dependable and efficient, with ownership and pride in work.
• Positive, high‑energy attitude and keen to learn.