Agency Management Professional

Position: Agency Management Professional 1
** Become a part of our caring community*
* The Agency Management Professional is responsible for preparing contract agreements as requested for our agents with Medicare carriers and maintaining accurate records. The Contracting Professional work assignments are often straightforward and of moderate complexity.

The Contracting Professional role performs set-up, loading, and preparation of carrier and vendor contracting documents and materials. Typical responsibilities include but are not limited to:

+ Provides support to organizational, partner and vendor accounts by responding to inquiries, and resolving issues of concern.

+ Provides support to agents via telephone, email, and CRM accounts.

+ Prepares and follow through on changes for existing contracts as requested.

+ Understands own work area professional concepts/standards, regulations, strategies and operating standards.

+ Makes decisions regarding own work approach/priorities and follows direction.

+ Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

** Use your skills to make an impact*
* ** Required Qualifications*
* + Prior health care industry experience in the areas of contracting or operations

+ Prior experience in an analytical support role utilizing all Microsoft applications to include excel.

+ 1+ years of experience in an administrative setting

+ Ability to multitask and navigate through 20+ portals

+ Excellent written and verbal communication skills

+ Keen attention to detail

+ Strong organizational and critical thinking skills

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

** Preferred Qualifications*
* + Associate's or higher-level degree

+ Strong experience working with provider contracts.

+

Experience with CRM accounts.

** Additional Information*
* Full time associates enjoy:  

+ Medical, Dental, Vision and a variety of other supplemental insurances  

+ Paid time off (PTO) & Paid Holidays 

+ 401(k) retirement savings plan

+ Tuition reimbursement and/or scholarships for qualifying dependent children

+ And much more! 

** Social Security Task:*
* Alert:
Humana values personal identity protection.  Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.  When required, an email will be sent from  with instructions to add the information into the application at Humana's secure website.

** Virtual Pre-Screen:*
* As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a Hire Vue interview.  

In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

** Scheduled Weekly Hours*
* 40

** Pay Range*
* The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,900 - $66,200 per year

** Description of Benefits*
* Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including…