Primary Care Practice Support Specialist

Primary Care Practice Support Specialist

Primary Care Practice Support Specialist is an essential operational force multiplier for the Senior Business Director, ensuring the seamless and efficient execution of all Primary Care functions within the Florida market.

Location:

Bluestone Physician Services - Tampa Office, 10150 Highland Manor Drive, Tampa, FL 33610

Schedule:

Full-Time position with regular business hours — Monday thru Friday. Position work in office 1 to 3 days per week with remaining days as work-from-home/administrative days.

Salary: $75,000 - $85,000 annually. Salary will be commensurate with experience.

• Program Management & Execution (70%): Serving as the key organizer for the operational execution and integration of Primary Care functions.
• Provider Resourcing:
  • Tracking assignment of providers to communities.
  • Presenting Senior Business Director with resourcing plans.
  • Supporting Senior Business Director and Clinical Practice Director with provider communication.
• Provider Scheduling:
  • Ensure provider scheduling standards are upheld and schedules are complete.
  • Support teams with scheduling strategies as needed.
• Provider Onboarding:
  • Scheduling of all new provider meetings and activities included in provider onboarding process.
  • Community based schedule for first 9 months of practice - ensure collaboration with Clinical Practice Director.
• Data Review (15%): Understand key primary care metrics, including fee-for-service and value based care, and perform weekly gap analysis with recommendations.
• Administrative Support (15%): Manage key tasks and administrative workflows for the Senior Business Director or Clinical Practice Director.
  • Track agenda topics and take meeting notes.
  • Support Senior Business Director with tracking and coordination of internal and external meetings and relationships.

Required Education/Certification/Experience

• Bachelor’s degree preferred - in business, operations, or a related field.
• 3+ years of experience in project management, program management, or an operational role within a relevant industry.

Knowledge/Skills/Abilities

• Proven ability to manage multiple competing priorities simultaneously, exceptional organizational skills, and strong written and verbal communication.
• Proficiency in the entire Google Workspace/Google Suite.
• Demonstrated ability to work with and synthesize data from various sources to produce accurate, weekly and monthly KPI reports.
• Proactive & Ownership Mindset:
  Anticipates needs and takes initiative rather than waiting for direction.
• Detail-Oriented:
  Has a meticulous approach to data integrity, reporting, and budget tracking.
• Resilient:
  Comfortable working in a fast-paced environment and managing ambiguous situations during a period of organizational change.
• Demonstrated alignment with the organization’s purpose, core focus, and values.
• Demonstrated ability to read, write, speak, and understand the English language.

• Health Insurance
• Dental Insurance
• Vision Materials Insurance
• Company paid Life Insurance
• Company paid Short and Long-term Disability
• Health Savings Account (with employer contribution)
• Flexible Spending Account (FSA)
• Retirement plan with 4% matching contributions
• Nine (9) paid holidays for office closures plus one (1) floating holiday
• Three weeks (15 Days) Paid Time Off (PTO)
• Company sponsored cell phone, laptop and computer accessories

Mid-Senior level

Full-time

Customer Service

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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