Parttime, Student Accounts & Bookstore Assistant; SUNY Reconnect Monroe

Position Overview

Monroe Community College invites applications for two Part‑time, Student Accounts & Bookstore Assistant positions (SUNY Reconnect Support) at the Rochester, NY campus.

Job Type: Part Time
Category:
Professional Staff
Posted On:
Fri Jun 5 2026
Position Dates:
June 29–Aug 31 (15–20 hrs per week)
Salary: $20 per hour

This temporary role provides specialized customer service to adult students, facilitating the procurement of required books and supplies, ensuring proper billing to the SUNY Reconnect initiative, and communicating policy details, timelines, and follow‑up with students.

• Act as primary point of contact for adult students, offering tailored support.
• Assist students in identifying and ordering required materials.
• Reconcile invoices against internal records to ensure accurate billing for the Reconnect initiative.
• Communicate clearly with students regarding allowable charges, specific timelines for ordering, purchasing, and picking up materials.
• Proactively contact students to ensure they have required materials in time for classes.
• Adhere to the College Code of Conduct and maintain a collaborative, inclusive environment.
• Maintain used technology and pursue professional growth, including training in diversity, equity and inclusion.

• High school diploma or equivalent.
• Experience in a fast‑pace service environment.
• Strong attention to detail for billing processes and financial documentation.
• Ability to explain complex funding, policies, and procedures to students.
• Proficiency with computer systems and Microsoft Office Suite.
• Physical ability to lift up to 50 lb and stand for extended periods.
• Preferred: experience in retail, bookstore or educational environment.
• Preferred: bilingual (Spanish or other language).

MCC offers a Flexible Work Policy for benefit‑eligible employees. Flexible work arrangements such as flextime, remote work, or compressed schedule depend on division, department and position. Remote work outside New York State is not authorized except on a short‑term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status or veteran status.