Communications Program Coordinator

Overview

The Betsy Lehman Center is a dynamic state agency that plays a unique role in improving healthcare safety and quality in Massachusetts. Our programming, research, policy and communications work engages other state health care agencies, providers, and consumers in initiatives. The Center, named for a Boston Globe health columnist who died in 1994 from a preventable medical error, is supported by and shares space with the state’s Center for Health Information and Analysis (CHIA).

We are seeking a resourceful individual to serve as the Center’s Communications Program Coordinator. This is a full‑time position, reporting to the Communications Director, with an annual salary of $65,000–$75,000. The Center operates on a hybrid work model with two designated days each week in the Center’s office near Copley Square in Boston, allowing for flexible, remote work three days each week.

As the Communications Program Coordinator, you will have the opportunity to be part of a highly collaborative team, contribute to impactful public health programs and work with a variety of external stakeholders.

• Coordinate meetings with internal and external stakeholders, including scheduling, preparing correspondence, disseminating agendas, taking notes, writing minutes or summaries, assembling responses, and ensuring needed follow‑up actions.
• Write and edit content for a variety of materials including newsletters, flyers, reports, social media, educational content and the website.
• Create engaging videos and infographics for the newsletter, website and social media.
• Support Center staff in producing virtual events and webinars on Zoom.
• Support communications team in developing marketing and communications plans, including strategies for disseminating reports and raising awareness of Center programs.

• Ability to communicate in a professional manner with internal and external stakeholders.
• Understanding of and interest in public health. Knowledge of patient safety and/or government work experience is a plus.
• Proficiency with Microsoft Office 365, including Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with Adobe Creative Suite, including Photoshop, Illustrator, InDesign or Premiere is a plus.

Applicants must have at least (A) two years of full‑time, or equivalent part‑time, professional, administrative or managerial experience in business administration, business management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitution below.

Substitution:

• A bachelor’s or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

* Education toward such a degree will be prorated on the basis of the proportion of the requirements completed.

• 75% state‑paid medical insurance premium
• Reasonable dental and vision plans
• Flexible spending account and dependent care assistance programs
• Low‑cost basic and optional life insurance
• Retirement savings:
  State Employees' Pension and a Deferred Compensation 457(b) plan
• 11 paid holidays per year and competitive sick, vacation and personal time
• Tuition benefit for employee and spouse at state colleges and universities
• Extended illness program participation
• Professional development and continuing education opportunities
• Qualified employer for public service student loan forgiveness program

At the Betsy Lehman Center and CHIA, we are committed to earning a reputation as a great place to work and build a career. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don’t meet 100% of the job requirements.

We encourage individuals who believe they have the skills necessary to thrive to apply for this role.