Academic Services Associate

Academic Services Associate

Position Information

Posting Number - SF2511P

Position Title
- Academic Services Associate

Position Type
- Classified Staff/Hourly

Department
- Advisement
- Troy Online

Division
- Finance and Administration

Campus
- Troy Online

Work Status
- Full-Time (FT)

Temporary
- No

Location
- Troy - T01

Job Summary
- The Academic Services Associate (ASA) position for Troy Online Academic Services is responsible for:

• Assisting advisees with the planning and registering of classes.
• Keeping students on track and focusing on the retention of advisees.
• Focusing on student engagement.
• Working daily CRM Alerts and Tasks related to student progression.
• Coordinating with  other areas on special projects.

Minimum Qualifications - 1. Bachelor's degree from an accredited university, or equivalent related work experience
2. Extensive computer knowledge
3. Proficiency in communication (verbal and written) 4. Excellent organizational skills

Preferred Qualifications - 1. Experience in a higher education environment
2. Knowledge of Troy University

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? - No

Work Hours - 8am to 5pm, Monday through Friday

List any hazardous conditions or physical demands required by this position
- Not applicable

Does this position have supervisory responsibility? - No

Open Until Filled
- Yes

Special Instructions to Applicants
- This is not a virtual or remote work position. This position will be required to work at the Troy Campus location in Troy, AL.