Assistant Circulation​/Reserve Supervisor

Assistant Circulation/Reserve Supervisor

William & Mary Law School embodies a commitment to training practitioners truly learned in the law through doctrinal, interdisciplinary, and experiential learning; a devotion to the academic study of law, for the sake of preserving what is best in our legal regimes, reforming what can be improved, and, above all, contributing to the world's understanding of this fundamental human institution; and a dedication to educating citizen lawyers who will serve with distinction in their communities, the nation, and the world.

The Law Library Circulation & Reserve Department's mission is to ensure that all library patrons find the materials they need in the proper location, quickly and easily, and that they receive prompt, knowledgeable, and friendly assistance with all circulation services. The incumbent will work as part of a service-oriented team that greets patrons at the front desk of the library.

Job duties include assisting with supervising activities at the Circulation Desk and the Reserve collection, and training part-time staff and student assistants; processing materials for course reserves at the request of faculty; overseeing serials filing for the law library; helping create and run reports for the department; checking out circulating library materials using an integrated library system (ILS); interpreting library policy and procedures to answer questions from students, faculty, staff, and the public;

obtaining materials for patrons from various library collections, or places holds or recalls as necessary to retrieve checked-out items; searching for missing material; checking-in, sorting, and shelving materials; delivering material in the library and law school, as needed; assisting with stacks management projects; maintaining patron records in the ILS; communicating clearly with patrons and staff via phone, email, and in writing;

conducting cash and debit transactions from patrons, including photocopies, overdue fines, and fees for borrower's cards; performing record keeping, data entry, and submitting deposits and receipts; assisting patrons in the use of library photocopiers, scanners, and printers; participating in staff training and staff development activities, and performing other duties as assigned.

Required qualifications include a high school diploma or equivalent, demonstrated ability to work independently and make sound decisions, demonstrated ability to follow complex written instructions, handle cash transactions, and assist patrons with online and in-print resources, excellent verbal and written communication and interpersonal skills, and customer service experience and dedication to fostering a service-driven environment. Preferred qualifications include additional coursework/education beyond high school, knowledge of and experience in an office environment with Microsoft Suite applications, library experience, and supervisory experience.

This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor. Must be able to maintain confidentiality of patron records and security of library systems.

Physical requirements:

Must be able to lift at least 25 pounds; push a cart full of books or hand truck with boxes; as well as reaching, stooping, kneeling and climbing. Set schedule:
Academic year:
Monday
- Friday 9:00 AM – 6:00 PM;
Summer:
Monday
- Friday 8:00 AM - 5:00 PM;
Hours may be changed slightly due to department needs. Some weekends and holidays.

Salary:
Up to $46,000 commensurate with experience. Job profile: JP0286 - Library Specialist I
- Nonexempt
- Salary - S05. Compensation grade: S05. Recruiting start date: . Position restrictions:
Continuing E&G funded position and not term-limited. Equal Opportunity Employer. William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check. Remote work eligibility is not guaranteed and is subject to approval.

Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.