Client Care CoordinatorOffice Manager

Benefits:

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Wellness resources

Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.

This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.

• 24-32 hours per week in the office
• Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM
• On-call for scheduling changes after hours, two evenings per week
• Every other weekend on-call rotation (work from home, on call) (Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)

• Coordinate caregiver schedules and respond to last-minute changes
• Serve as a primary contact for clients, families, and caregivers
• Manage client onboarding, documentation, and service setup
• Maintain caregiver personnel files and assist with hiring/onboarding
• Assist with billing, invoicing, and accounts receivable follow-up
• Support daily office operations and administrative functions
• Ensure compliance with company policies and care standards

• Highly organized with excellent communication skills
• Calm and solution-oriented when handling scheduling changes
• Comfortable managing multiple priorities in a fast-paced office
• Administrative or healthcare coordination experience preferred

Learn more about our agency at