Home Health Scheduler Team Coordinator

Position Overview

Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Home Health Scheduler Team Coordinator to join our dynamic home health care team. You will play a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.

Schedule:
Monday - Friday in office normal business hours

Essential Job Functions:

• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
• Daily activities can include but are not limited to:
  • Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
  • Send patient instructions
  • Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
  • Manage office calls, correspondance and meetings
  • Monitor office supply levels
  • Provide customer support
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPAA and Data Privacy Practices and regulation

Aveanna Healthcare Offers:

• 401(k) with match
• Health, Dental and Vision Benefits for employees at 30+ hours
• Tuition Discounts and Reimbursement
• PTO, Sick Time, and Paid Holidays

Requirements:

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred:

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience

• Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures