Sr Executive Assistant REMOTE EST & CST

Executive Assistant To The Senior Vice President

This individual combines flawless execution in relationship building, calendar management, travel logistics, and executive communications with a modern, innovation-forward mindset. They are equally comfortable drafting a board briefing and piloting a new AI workflow tool. They serve as a model for AI-enabled productivity across the team and help the broader organization understand and embrace intelligent technologies.

Accountabilities

• Own complex, multi-executive calendars across time zones; proactively resolve conflicts aligned to strategic priorities
• Maintain a centralized Communications Calendar for key announcements, milestones, and leadership messaging
• Prepare executives for engagements with high-quality briefings, agendas, and AI-assisted insights
• Track deadlines, decisions, and follow-ups to ensure flawless execution
• Coordinate logistics across in-person and virtual meetings (A/V, rooms, catering)

• Manage end-to-end domestic and international travel aligned to preferences and policy
• Build optimized travel agendas with contingency planning and real-time issue resolution
• Leverage AI tools to streamline itineraries and improve accuracy
• Process expenses accurately and on time

• Act as the primary point of contact for the SVP's office; triage communications with sound judgment
• Draft and deliver executive messaging (memos, town halls, leadership updates, all-hands)
• Utilize AI tools to accelerate content creation while ensuring tone and accuracy
• Partner cross-functionally to deliver consistent, well-sequenced communications

• Produce executive briefings and leadership materials with accuracy and timeliness
• Partner with Global Customer Operations, Finance, HR, and other stakeholders on key initiatives
• Maintain strict confidentiality of sensitive business and personnel matters
• Track and drive closure of SLT action items

• Plan and execute department events (town halls, off-sites, workshops, recognition programs)
• Own end-to-end logistics including venues, A/V, run-of-show, and communications
• Manage timelines and cross-team coordination to ensure seamless delivery
• Champion adoption of AI and automation to improve productivity and reduce manual work

• Own and evolve the department SharePoint site as a central hub for communications and engagement
• Ensure content is current, accessible, and visually engaging with strong governance practices
• Automate workflows using Power Automate and AI tools
• Serve as a subject matter expert for SharePoint best practices and adoption

• Act as the operational hub for the SVP's office, managing workflows, vendors, and documentation
• Maintain organized, secure digital filing systems and standards
• Lead special projects with strong execution discipline
• Coordinate with IT, Facilities, Legal, and HR as needed

Requirements

• Progressive executive support experience, including experience supporting VP-level or above in a corporate enterprise environment.
• Demonstrated experience using and championing AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, or equivalent) to improve productivity and quality of work.
• Proven track record managing complex, multi-executive calendars, international travel, and executive communications with precision and polish.
• Advanced proficiency in Microsoft 365 suite:
  Outlook, Word, Excel, PowerPoint, Teams, and SharePoint (including site creation and management).
• Experience with enterprise travel and expense platforms (Concur, SAP, or equivalent).
• Experience planning and executing large-scale department events: town halls, off-sites, workshops, and leadership convenings.
• Unimpeachable discretion and integrity; daily comfort handling executive information.
• Strong written communication skills with the ability to produce polished, executive-level documents and correspondence independently.

Preferred

• Bachelor's degree in Business Administration, Communications, Information Systems, or a related field.
• Familiarity with Power Automate, Power BI, or other Microsoft 365 automation tools.
• Prior experience in a Fortune 500 or large enterprise environment.