Patient Care Coordinator

Overview

Patient Care Coordinator – Be the Heart of Our Tacoma, WA area Clinic!

The Patient Care Coordinator (PCC) is the welcoming face of our clinic, creating a positive experience for our patients. This role focuses on managing the clinic, building patient relationships, understanding patients needs, and ensuring a smooth flow for a thriving growing practice.

• Greet and screen patients to determine how we can best support the clinic
• Answer questions about services and promotions
• Spot potential leads and keep patient flow running smoothly
• Manage scheduling, daily office tasks, and financial and administrative duties
• Handle insurance verification, inventory, and patient records
• Partner with clinic and home office teams to support operations
• Assist with marketing efforts, events, outreach, and patient retention activities

• A minimum of 10 years office management experience in a customer driven industry
• High school diploma or equivalent (GED)
• Experience with word processing and database software
• Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills
• Excellent oral and written communication skills
• Basic understanding of accounting procedures and good math aptitude
• Excellent organizational skills
• Ability to manage multiple tasks within strict deadlines
• Ability to input and track sales revenues and balance accounts daily and monthly
• Detail oriented

• Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace
• Must be able to pick up after an interruption to complete tasks that require focus
• Must be able to lift boxes up to 20 lbs

Tacoma WA area

• $19.00 - $21.00 an hour. Pay is commensurate with experience and qualifications
• Monthly Bonus Opportunities

• 401(k) with matching
• Health, dental, and vision insurance
• Life insurance
  -employer paid
• Option to purchase additional life insurance - AD&D