Scheduling Coordinator

Scheduling Coordinator

Company: Above & Beyond ABA Therapy

Location: On-site | Toms River, NJ (Corporate Headquarters)

Schedule: Full-time | Monday–Friday | 9:00 AM - 5:00 PM

Compensation: $25-30/hour plus benefits

Above & Beyond ABA Therapy is a fast-growing, mission-driven provider of ABA services, supporting children and families across 9 states with 1,500+ dedicated teammates. We are passionate about delivering high-quality, compassionate care — and none of that is possible without strong operational support behind the scenes. That’s where you come in. We’re looking for a Scheduling Coordinator to manage complex schedules for our therapists and ensure our families receive consistent, reliable services.

In this role, you will own the day-to-day scheduling operations that keep our services running smoothly. You’ll work at our Toms River, NJ headquarters and partner closely with clinical, operations, and administrative teammates.

• Coordinate and manage daily and weekly schedules for therapists across multiple locations and home-based sessions
• Match therapists with clients based on availability, location, skill set, language, and clinical needs
• Monitor schedule changes in real time, including cancellations, no-shows, last-minute requests, and therapist call-outs
• Proactively fill open sessions to maximize therapist productivity and meet client care goals
• Communicate schedule updates clearly and promptly to therapists, families, and leadership
• Collaborate with Clinical Directors and Operations leaders to align schedules with authorization hours, treatment plans, and staffing needs
• Maintain accurate information in the scheduling system/EMR and ensure data integrity
• Track key scheduling metrics such as cancellations, utilization, and coverage gaps
• Anticipate scheduling conflicts and develop creative solutions that support both families and teammates
• Provide excellent customer service to internal and external stakeholders
• Support special projects related to scheduling process improvements as the organization grows

• 2+ years of experience in scheduling, coordination, or operations support
• Healthcare, therapy, ABA, medical office, home health, or multi-site scheduling experience is a strong plus
• Proven ability to manage high-volume, complex schedules with many variables
• Strong organizational skills with sharp attention to detail and follow-through
• Comfort working in a fast-paced, rapidly changing environment
• Clear and professional communication skills, both written and verbal
• Confidence using technology and systems
• Experience with scheduling platforms, EMR systems, or similar tools is helpful
• A collaborative, solution-focused mindset and a positive attitude
• High level of integrity, confidentiality, and respect for families and teammates

• Experience in ABA, behavioral health, healthcare administration, or a related field
• Familiarity with insurance authorizations, visit limits, and productivity targets
• Prior work supporting a multi-location or field-based workforce
• Bilingual skills are a plus (English, Spanish)

• Mission-driven organization focused on helping children and families thrive through high-quality ABA services
• Opportunity to play a critical role in day-to-day operations and the client experience
• Supportive, collaborative team that values communication, reliability, and growth
• Competitive compensation and benefits package, which includes:
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid Maternity Leave
• Six paid legal holidays