Administrative Specialist in Control

Administrative Specialist 1

Salary Range: $3,798 - $5,193 per month

Position Type: Employee

Agency: Oregon Employment Department

Posting Date: June 24, 2026

Final date to receive applications: July 1, 2026

• Provide administrative support to the Benefit Payment Control (BPC) section.
• Answer incoming calls, triage, and transfer them to appropriate areas for resolution.
• Research information and respond to inquiries from customers, internal and external sources; explain unemployment insurance laws, rules, and policies as appropriate.
• Review incoming requests for waiver and determine if applicants meet criteria for over payment waiver.
• Compose and distribute meeting minutes; prepare monthly statistical reports.
• Coordinate projects internally and externally to accomplish identified goals and objectives.
• Utilize telephonic software to schedule hearings and prepare hearings team.
• Conduct studies and evaluations to analyze, report, and recommend course of action; identify and project trends.
• Assist with and/or create policy guides for the BPC team.

• Required minimum:
  • Two years of secretarial or basic administrative support experience that includes records processing, document generation, and data sorting; OR
  • An associate degree in general office occupations and one year of relevant experience; OR
  • Equivalent combination of education and experience.
• Desired attributes:
  • Commitment to valuing diversity and promoting inclusion.
  • Excellent verbal and written communication skills with a wide range of internal / external customers.
  • Proficient computer skills (Outlook, Word, Excel) in a fast‑paced, open‑office environment with frequent distractions.
  • Excellent analytical and problem‑solving skills.
  • Ability to work effectively and collaboratively with others.
  • Experience providing clerical and administrative support for office staff, management, and executives in a professional environment.
• Preferred bilingual language skills (not required). A candidate with bilingual skills may receive a 5% additional salary differential if a language proficiency test is passed.

• Workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative public service environment.
• Access to Oregon’s carpool matching tool and trip planner.
• Ability to work fully or partially in a hybrid model (subject to business needs and suitable home office set‑up).
• Bilingual pay differential of 5% for employees utilizing bilingual skills in regular duties.

The Oregon Employment Department is an Equal Opportunity, Affimative Action Employer, committed to workforce diversity. We uphold fairness, equity, and inclusion across all employment practices, including recruitment, hiring, retention, promotion, and training. All qualified applicants will receive consideration without discrimination on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking.