Dental Assistant/Secretary
San Fernando, Los Angeles County, California, 91340, USA
Listed on 2026-07-08
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Administrative/Clerical
Dental Office, Office Administrator/ Coordinator, Medical Receptionist, Healthcare Administration
Dental Assistant/Secretary (Onsite, San Fernando Pampnga)
Job Description:
Remote Employee BPO has an outstanding opportunity for you!
Role: Dental Assistant/Secretary
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable), Government Mandated Benefits
Work Schedule: 5-day work week, 9:00am - 6:00pm Philippine time
Work Setup: Work-from-Office
Role Overview:
We are seeking a reliable and detail-oriented Dental Assistant/Secretary to support our front office operations. This role focuses on patient communication, appointment scheduling, and ensuring a smooth administrative workflow for our dental practice. The ideal candidate is organized, personable, and experienced in handling remote reception tasks in a healthcare or dental setting.
Front Office Reception (Remote)
- Serve as the first point of contact for patients via phone, email, and messaging platforms
- Answer inquiries, provide basic information about services, and direct concerns appropriately
- Maintain a professional and friendly tone in all patient interactions
- Manage incoming and outgoing communications efficiently
Appointment Setting & Scheduling
- Schedule, confirm, and reschedule patient appointments
- Send reminders and follow-ups to reduce no-shows
- Coordinate daily schedules to optimize clinic productivity
- Accurately update patient records and appointment details in the system
Preferred / Nice-to-Have Skills
- Background in finance, billing, or accounts receivable
- Experience with:
Payment follow-ups & Outstanding balance collection - Familiarity with dental or medical practice management software
Qualifications:
- Previous experience as a Dental Virtual Assistant, Medical VA, or similar role
- Excellent English communication skills (written and verbal)
- Strong organizational and multitasking abilities
- High attention to detail and accuracy
- Comfortable working remotely with minimal supervision
What We're Looking For:
- Dependable and proactive team player
- Patient-focused mindset with a friendly demeanor
- Ability to handle sensitive information with confidentiality
- Willingness to learn and adapt to clinic systems and workflows
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