Legal Assistant Supervisor

The Position

Are you prepared to use your legal clerical knowledge and leadership strengths to guide a team and support important decisions within a fast-paced appeals environment? The Legal Assistant Supervisor position with the Department of Human Services, Bureau of Hearings and Appeals offers an opportunity to lead staff who help keep the appeals process accurate and timely. You will help shape daily operations, support administrative law judges, and promote consistency across the region.

This role provides a chance to grow professionally while making a meaningful difference in the appeals process.

This position oversees the clerical and legal support work that helps process statewide appeals in a timely and accurate manner. The role ensures that staff follow procedures, maintain required records, and support administrative law judges in carrying out appeal activities. As a Legal Assistant Supervisor, you will perform the following duties:

• Staff Supervision: Train, guide, and review the work of legal assistants and clerical staff to support efficient operations
• Appeal Oversight: Monitor incoming appeals, track deadlines, and ensure cases are scheduled and processed according to regulations
• Case Management: Manage records, documents, and statistics through the electronic case database to support accurate appeal handling
• Legal Document Review: Oversee the preparation and proofreading of scheduling orders, subpoenas, notices, and other materials
• Confidentiality Protection: Ensure staff follow rules that prevent improper communication and protect sensitive information
• Policy Coordination: Assist with implementing procedures, updating practices, and communicating changes to staff and partners

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Overtime:
  As needed
• Telework: You may have the opportunity to work from home (telework) part-time upon successful completion of your training and probationary periods, subject to individual eligibility and the Bureau's operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
  
  The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

Minimum Experience and Training Requirements:

• One year as a Legal Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of responsible clerical, investigative or enforcement work including two years of legal clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

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