Operations Support, Administrative​/Clerical

The New York City Department of Veterans' Services (DVS) connects, mobilizes, and empowers New York City's Veteran community to foster purpose-driven lives for service members, their caregivers, survivors, and families.

• Assist supervisor with day-to-day operations.
• Handle or redirect in-person and telephone inquiries to appropriate units.
• Maintain a correspondence tracking system to ensure that written inquiries are responded to in a timely manner.
• Prepare, distribute, and file memos, correspondence, and reports.
• Utilize Microsoft Office, including Word and Excel, to prepare documents and correspondence.
• Photocopy and fax documents and maintain the filing system.
• Sort, distribute, and track mail.
• Perform other administrative duties, such as assisting with handling and distributing office supplies, and ensure printers and copier stations have necessary materials.
• May serve as the backup receptionist to cover the reception areas.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

• Education and Experience: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Skills: Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute.
• Experienced (non-manager).