Administrative Officer PUC

Overview

Looking for a role where your leadership makes a difference? Make an impact beyond the office by supporting the PA Public Utilities Commission’s Secretary. This Administrative Officer 2 position offers the opportunity to manage complex operations, lead dedicated staff, and support decisions that affect millions of consumers. Apply now to help our team ensure public accessibility and professional accountability in utility related matters that affect statewide significance!

This position serves as the Secretary's designee when needed, ensuring the accuracy, integrity, and timely processing of orders, agendas, and public notices. Our team will rely on you to oversee critical Commission operations such as public meetings, official records, and staff management while ensuring compliance and operational excellence. As an Administrative Officer 2, you will perform the following duties:

• Public Meeting Support:
  Attend Commission Public Meetings to record votes and ensure all cases are addressed; coordinate creation and distribution of meeting minutes, agenda updates, public notices, and other meeting requirements.
• Critical Document Review:
  Examine Commission Opinion and Orders, Decisions, Certificates of Public Convenience, and Secretarial letters to ensure proper and timely issuance; perform all Prothonotary’s functions in the Secretary’s absence.
• Staff Supervision:
  Oversee the activities and employees of the Order Entry and Public Records and Service Section.
• Process Evaluation:
  Review department and inter-bureau work, policies, and procedures to ensure conformity with legal requirements and Commission goals; identify strengths, challenges, potential improvements, and practical solutions.
• Professional Communication:
  Answer questions and advise public utility officials, legislators, attorneys, and other interested parties on matters, procedures, practices, rules, and regulations regarding Public Meeting matters; promote good will and good public relations on the Secretary's and the Commission's behalf.

• Full‑time employment.
• Work hours are 8:00 AM to 4:30 PM, Monday‑Friday, with a 60‑minute lunch.
• Telework:
  You may have the opportunity to work from home part‑time. Successful candidates are required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved by the Bureau Director. Management may discontinue any telework arrangement at any time, for any reason. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania.
  
  If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• To be eligible to participate in telework, the employee’s alternate (telework) worksite must be within 120 miles of Harrisburg headquarters and within the Commonwealth of Pennsylvania.
• For questions regarding reasonable distance and the type of available telework, contact the PUC Human Resource Office at ra-puchr or 717‑787‑8714.
• Salary:
  In some cases, the starting salary may be non‑negotiable.
• Further communication regarding this position will be sent via email; check your email, including spam/junk folders, for these notices.

• One year as an Administrative Officer 1; or
• Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor’s degree; or
• Any equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, visit the Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed; information supporting your eligibility must be provided on the application (relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of…