Management Support Specialist

Date:
Jul 10, 2026

Location:

AUSTIN, TX

The Texas Civil Commitment Office (TCCO) is a small state agency with a critical public safety mission — to provide intensive supervision and treatment to civilly committed sexually violent predators. TCCO is administratively attached to the Health and Human Services Commission.

Functional

Title:

Management Support Specialist

Job Title:

Program Specialist II

Salary Group: TEXAS-B-18
Salary Range: $3,793.41 - $5,921.25 per month

Shift: Day
Full Time:
Full time
FLSA Exempt/Non-Exempt:
Non-exempt
Telework:
Not eligible
Travel:
Up to 25%

The Management Support Specialist reports directly to the Deputy Director of the Texas Civil Commitment Office (TCCO) and provides complex administrative support to the operations leadership team. The role includes coordinating assignments with executive offices, developing administrative projects, and maintaining efficient and accurate office operations.

• Provide administrative support as assigned by the TCCO Deputy Director.
• Prepare and proof confidential materials, correspondence, memos, and reports using Microsoft Word and Excel.
• Manage incoming mail and telephone calls, analyze and take appropriate action.
• Coordinate meetings and conference calls, prepare handouts and necessary materials.
• Update working documents and processes; assist in compiling weekly, monthly and quarterly reports.
• Compile and enter data into agency tools, run reports using advanced Excel functions.
• Conduct research on agency programs and related state policies; prepare findings reports.
• Draft responses, develop letters, memos, forms, spreadsheets and templates.
• Provide information to agency staff, other state agencies and the public regarding TCCO procedures.
• Assist in compiling records for Public Information Act requests.
• Serve as backup for other administrative and operational staff.
• Perform other duties as assigned.

• Knowledge of accepted business practices and procedures.
• Knowledge of agency rules, regulations, policies and procedures.
• Proficiency with standard office equipment and software (Microsoft Excel, PowerPoint).
• Advanced Excel skills: compiling data, running reports, creating formulas and conditional formatting.
• Attention to detail and strong self-editing skills.
• Writing skills: producing written reports and tailoring content for diverse audiences.
• Time management and organization skills with ability to prioritize multiple projects.
• Problem‑solving skills and the ability to analyze and resolve high‑level administrative issues.
• Effective written and verbal communication skills.

• Valid Texas Driver's license.
• High school diploma required; bachelor’s degree in business administration or related field preferred.
• Three or more years of advanced administrative office support experience (college education can be substituted on a year‑for‑year basis).

Workplace: 4616 W Howard Ln, Austin, TX (TCCO headquarters). The position requires on‑site work and is not a hybrid or remote position.

Applicants may be required to pass background and other due diligence checks. The agency uses E‑Verify and requires I‑9 documentation on the first day of work.

• All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position.
• The agency provides reasonable accommodation during the hiring process for qualified individuals with a disability.